Senior Product Manager - Clinic Finances and Products - United States

Join Our Mission: Help the Helpers with JaneLet's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us on our mission to simplify the lives of healthcare professionals daily. Jane is a remote-first company, meaning every role at Jane, including this one, is remote.
Your Role in Our Journey:We are looking for an accomplished Senior Product Manager to help drive innovation in our Clinic and Finances team and billing capabilities at Jane. Our customers are small business owners, and at Jane, our team plays a crucial role in ensuring that running their clinics is easy. We aim to remove the minutiae of running a small business, making it as delightful as possible, so our customers can focus on providing care to their patients without getting bogged down in things like matching invoices or tracking down reports. Additionally, we oversee the entire revenue cycle for our customers. It’s critical that we get this right, as our customers often work with tight margins. We’re looking to expand our team to continue delivering exceptional service and innovation in our billing processes.
Learn More About UsWe’re founder-led, which means staying true to our values while keeping our eyes on the horizon. Our product enables the likes of physical therapists, mental health professionals, chiropractors and many more. It helps them to digitally streamline their practices with features like online booking, medical charting, scheduling, telehealth, secure payments and billing. Curious? Check out more features here.
We set the bar high, both for the quality of our work and how we treat each other and our customers. It's our customers who keep us striving for better, never settling for less and always improving. And for us, it’s just not about your past achievements or speedy work; we value curiosity, problem-solving skills, and an eagerness to learn.
Jane offers a level of autonomy and flexibility to balance work and life. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier.
You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra reviews.But let's keep it real – we're ambitious, and the mountain we're climbing is always getting taller. As we expand, we face the challenge of navigating a changing environment without a clear-cut path. That's where you come in. If you thrive on resourcefulness and relish problem-solving, you'll feel right at home.
As we move towards 2025, our goal is to create more Happier Helpers. This means not just growing in size but creating a community of thriving healthcare professionals who deliver top-notch care with Jane as their operational backbone. If you're stifled by red tape, itching for change, or simply want to make a real impact, consider Jane as the place for you.
We champion collaboration, humility, and a growth mindset. We're seeking individuals who can adapt to our dynamic work style, which often requires flexibility and a willingness to embrace change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — we'd love to hear from you.
To sum it all up — if our ambition and growth excite you, if you're ready to contribute to a challenging yet rewarding environment, and if you're keen to disrupt the status quo alongside a team of talented folks, then we can't wait to meet you.
Compensation Expectations for the Role
Jane uses an employee’s remote work location to determine which metropolitan salary band is most appropriate.
Current US Zone locations are as follows:
US Zone 1: San Francisco metro, New York City metro, or Seattle metroUS Zone 2: Los Angeles, CA metro, Chicago, IL metro, Austin, TX metro, Denver, CO metro, Boston, MA metro, Washington DC metro, San Diego, CA metro, Philadelphia, PA metro, Portland, OR metro, Sacramento, CA metroUS Zone 3: All other US locations
US Zone 1$152,200 (80%) – $180,700 (95%) – $237,800 (125%) USD
US Zone 2$130,400 (80%) – $154,900 (95%) – $203,750 (125%) USD
US Zone 3$114,400 (80%) – $135,900 (95%) – $178,750 (125%) USD
Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth.. As you may have noticed, these salary ranges are quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a salary between 95% to 100% of the salary band. It's also possible to join Jane at a salary above or below this, which would mean a salary below 95% of the salary band which would typically reflect someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required.  A salary above 100% of the salary band is typically reserved for individuals who are currently in this role at Jane and have had the opportunity to make a significant positive impact on our customers, product and company by leveraging their deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and will see your compensation grow over time as you build an amazing career with us.

The impact you could have ...

• Lead efforts to improve how we manage invoicing, payment collection, and products, making processes more efficient for our customers.
• Shape the vision and strategy for our clinic finances and products team, ensuring we meet the needs of our practitioners.
• Continuously deliver value by optimizing both invoicing and payment collection processes, benefiting our customers and team.
• Be the go-to expert on clinic finances, staying ahead of competitors and understanding the needs of our practitioners.
• Collaborate with the product development team, focusing on customer value and business needs, while driving innovation within the team.

The experience we feel we need ...

• You have 4+ years as a Product Manager with a proven track record of launching new products, including at least one from concept to market.
• You have extensive experience in user research, data analysis, hypothesis generation, and solution testing to guide product development.
• You bring a background in US healthcare revenue cycle management, billing, invoicing, or a related area, giving you a solid understanding of industry-specific challenges.
• You are familiar with the US healthcare sectors, including diverse regulations and interactions with insurance providers.
• You can effectively navigate challenges, fostering team alignment and collaboration to achieve shared goals.
• You have successfully defined and executed product strategies, roadmaps, and release plans that align with organizational objectives.
• You possess exceptional communication skills, able to convey ideas clearly and collaborate productively with internal teams and external stakeholders.

Healthcare benefits:

• Health benefits include a range of medical plans, dental plans, and a vision plan (with an 100% employer paid option). Income protection options feature life insurance, short-term and long-term disability coverage. Employees can choose an FSA for health and dependent care expenses or an HSA for medical costs (with the high deductible plan option).

Additional perks include wellbeing options such as...
• One Medical - virtual care with highly rated doctors
• Spring Health - personalized care and tools for realizing your mental health and wellness goals
• XP Health - modern vision care platform (3 x $180 benefit credits per year)
• Nayya - benefits guidance tool
• Midi Health - virtual clinic for woman when it comes to perimenopause and menopause
• and many more!

At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.
We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.
We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you. Apply