Senior Product Manager (Activation stream)

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS
• Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

Become a Product Manager for Bloomreach Engagement! The work you do will impact many customers in dozens of different verticals in the e-commerce and retail space. Your work will impact hundreds of millions of customers in the online space globally. The salary range starts at 3500€ per month, along with restricted stock units and other benefits. Working in one of our Central European offices or from home on a full-time basis,  you’ll become a core part of the Product Team.

What challenge awaits you?

For the first two decades, e-commerce focused on setting up online stores. Today, the challenge is to distinguish oneself in a crowded market. At Bloomreach, we believe that AI-driven personalization is the answer.

We are looking for a Product Manager who will join our mission and will become part of a team of Activation Stream PMs. 

Activation Stream is the spearhead of Bloomreach Engagement. It provides cutting edge personalization capabilities on top of the collected data by activating them in different channels - Email, SMS/Mobile Messaging, but also in Ad audiences or Web & Mobile personalization, as well as via ready-made Use Cases in Use Case Center.

You will be responsible for a selection of the channels and the Use Cases Center as a feature / a module of the product. You will shape the direction of your components as well as the Activation Stream as a whole, supporting business strategy and reflecting the needs of different customer types. 

You will work within teams that are reshaping our product and are at the forefront of applying the current state of AI. You will be spearheading adoption strategy and other strategic initiatives from the point of view of Activation Stream and Use Case Center and work cross-functionally with different engineering teams, designers, and other stakeholders (documentation team, client services…) to achieve the ultimate company objective - IPO.

Your job will be to:

• Lead the strategy, road mapping, and prioritization for your components
• Own the feature across the whole lifecycle, from opportunity identification, through specification & development to adoption
• Discover and identify client business problems, needs, and the larger business objective
• Evaluate the impact and value proposition for solving the need for the target client and find the best solution 
• Define and articulate what the success looks like and measure it
• Coordinate and communicate with internal stakeholders (engineering, design, product marketing, product research, client-facing teams, partnership teams) from both the business & technical side
• Support sales department in complex high-stakes enterprise deals in conversations with clients or RFPs.

Your success will look like:

• In 30 days, you will understand the product and prepare first ideas for improvements
• In 90 days, you will have delivered your first project
• In 180 days, you will create a roadmap for your components
• In 210 days, you are in the driver seat of the adoption strategy

You have the following experience and qualities:

What we expect of an ideal candidate

• Product Management experience in a SaaS company

This background could help you (not required)

• Domain knowledge of e-commerce
• Product Management experience with B2B software

Personal qualities

• Adaptable and flexible - Willing to explore new technologies, new business models, willingness to grow as a person
• Determined - The ability to make difficult decisions and trade-offs and follow through
• Communication skills - Motivation and willingness to handle difficult situations and being able to talk to customers, internal stakeholders and partner organizations
• Independence and self-organization - Navigating through ambiguous situations, being able to prioritize the right things to work on, while juggling multiple projects in different stages of maturity
• Execution speed - Push for impact, prioritizing speed over precision to deliver results quickly and iterate if necessary.

Excited? Join us and transform the future of commerce experiences.

More things you'll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

• We believe in flexible working hours to accommodate your working style.

• We work remote-first with several Bloomreach Hubs available across three continents.

• We organize company events to experience the global spirit of the company and get excited about what's ahead.

• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.

• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*

• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

• Subscription to Calm - sleep and meditation app.*

• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

• We facilitate sports, yoga, and meditation opportunities for each other.

• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

• Everyone gets to participate in the company's success through the company performance bonus.*

• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

• We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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