Senior Product Designer

Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. 

Overview

Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. 

Postscript is hiring a Sr. Product Designer with past experience in an early-stage, metric-driven environment to join our Design team. Product Designers at Postscript are equal members of the Product-Design-Engineering (PDE) triad, and are responsible for helping their team ship delightful experiences to customers. You will be deeply integrated on a PDE team and collaborate very closely with fellow engineers and product managers. You will have a high degree of empowerment and ownership over your product area, contribute to our design system, and build customer-centered designs alongside a team of multidisciplinary Product Designers. This position is fully remote across North America, though it is preferred that candidates are located in an Eastern-US time zone (GMT -6, -5, -4).

Primary Duties

• Design delightful, creative experiences that drive desired outcomes 
• Provide a comprehensive range of design activities, including problem definition, user flow examples, component creation, verbiage guidance, and QA (visual and technical)
• Collaborate with the product engineering team(s) daily. Brainstorm, design, and iterate with engineering and product teammates
• Be an active participant in Product and Brand design critiques
• Ensure that your assigned team(s) continually ship solutions in line with timing expectations and goals. Iterate quickly and push to effectively increase throughput
• Regularly lead user interviews. Develop user profiles and accurately define user problems. Use this work to actively guide your design efforts. Share this knowledge with your team
• Develop a strategic design roadmap for your product area. Understand systems and flows, and prioritize design improvements to yield the maximum customer impact in the shortest amount of time. Use data to support your decision-making process
• Utilize Postscript’s Design System and actively contribute to improvements
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