Senior Product Designer - Conduit

At Conduit Tech, we’re focused on the 10% of all energy use that derives from residential HVAC use. We build tools that enable the clean energy workforce to be more productive and effective - starting with software tools for HVAC pros. By supporting HVAC Pros in designing, selling, and installing high-efficiency HVAC systems, Conduit helps mitigate grid strain, reduce home energy use and enhance occupant comfort. We’re working with over 300 HVAC companies across 35+ US states, generating direct product feedback and revenue.

Role Description

Conduit Tech is looking for a Senior Product Designer to play a critical role in shaping product development at our early stage climate tech startup. Your contributions will be both tactical and strategic, as we discover new ways for our product to redefine the future of residential HVAC. You will collaborate closely with product, engineering, and customer success to deliver end-to-end design solutions that are critical to our success.

As a Senior Product Designer, you will fill many design roles including conceiving and conducting user research, early feature discovery, UI/UX design, prototyping and wireframing, and usability testing. You will play a key role in scaling our product through design, and iterating on our user experience to ensure it best serves our users.

What you’ll do

• Partner with multidisciplinary team members to uncover and define user experience across multiple surface areas of the product

• Confront uncertainty and ambiguity to deliver solutions that empower our users and make a genuine  impact

• Taking a central role in developing new features from initial concept through implementation and release

• Design solutions that help scale the product by rendering complex tasks in a way that our users find easy to learn and understand

• Take a lead role in visual design across the product and supporting areas

• Clearly articulate design rationale to peers and stakeholders, while maintaining an understanding of technical constraints and business goals

• Facilitate user research interviews and workshops to surface unmet user needs and identify UX shortcomings 

• Craft low and high fidelity prototypes to gain insight and feedback for working hypotheses

You will thrive if you have:

• A founder mindset: You have the mindset that your work and choices have a large impact on this company, and you are excited to produce excellent work to further Conduit’s mission and grow your equity value. 

• Customer-obsession: You love learning about and from Conduit’s HVAC contractor customers and you care deeply about …