Senior Product Analyst, Supply Chain & Logistics

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

To achieve our vision, we continue to invest in our Data Science & Analytics team to make a difference to our patients and providers. The Analytics team supports our Product, Growth, Marketing, Care, Supply Chain, and Operations teams with insights on better product development and execution to have maximum impact. Product Analysts are responsible for using detailed analyses to guide product strategy and for enabling teams across Alto to answer key business questions. You will work closely with our Product and Operations teams to support and drive high-quality, data-driven decisions.

Accelerate Your Career as You

Perform in-depth analysis on our pharmacy, patient-facing, and provider-facing products to drive key product decisions

• Partner with our Product and Engineering teams to automate operational processes
• Optimize driver planning by building operation models
• Provide insights on driver hiring strategy, performance, and retention

• Design & build data models that elevate data driven decisioning through speed to insights & data democratization
• Provide clean, transformed data ready for analysis
• Apply software engineering best practices to analytics code
• Maintain data documentation & definitions
• Uplevel the data team by providing guidance & setting best practices for data modeling & DWH architecture design  
• Support product roadmap by identifying opportunities and quantifying impact of product launches through A/B experimentation and measurement
• Design, implement, and launch dashboards using SQL to measure the success of our product initiatives
• Act as a critical thought partner and collaborate closely with Product, Research, Engineering, Growth, and Operations to provide visibility and recommend solutions to drive meaningful impact to our patients and providers
• Work with the product team to identify continuous improvement opportunities in procurement, inventory management and fulfillment to drive margins up. 
• Measure impact of the initiatives launched using various measurement techniques to drive further improvements
• Ensure data accuracy and reporting consistency by identifying and implementing data analysis best practices
• Develop data pipelines which help streamline process and increase automation
• Provide business visibility through reporting/dashboarding in Looker using SQL queries and dbt modeling. 
• Perform growth and expansion analysis, and plan for new facilities through demand forecasting and inventory planning. 
• Contribute to defining our team and company data culture through peer collaboration, coaching, and input into the team processes we adopt as we grow the Analytics team together

A Bit About You

Minimum Qualifications:

• Embody Alto’s mission and values - Patients Come First, Leave No Patient Behind, Start With Empathy, Focus On Impact, Think Rigorously, Be Humble
• Expert fluency in SQL-based data manipulation. Experience in scripting with SQL, extracting large sets of data, and design of ETL flows
• BA/BS or Master's degree in a quantitative field such as; Statistics, Computer Science, Engineering, Mathematics, Data Science
• At least 8 years of work experience in an analytics or technical role, using SQL regularly to analyze data and provide insights with a specific focus on operational and supply chain data
• Closely partner with business, product, engineering, research and design to influence and inform teammates’ decisions throughout the product lifecycle
• High level of comfort creating dashboards in Looker/Tableau or comparable software
• Passionate about solving real user problems with data-driven solutions
• Thrive in a dynamic fast-paced entrepreneurial environment. You're unafraid to dive into an unfamiliar problem but humble enough to make mistakes and iterate

Additional Physical Job Requirements

• Read English, comprehend, and follow simple oral and written instructions.  The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
• Communicating with others to exchange information.  Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
• Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers.
• Sedentary work: Sitting most of the time, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Walking and standing are required only occasionally.
• Physical Activities: 
  • Occasionally ascending or descending stairs, ramps and the like.
  • Moving about to accomplish tasks and/or moving from one worksite to another. 
  • Adjusting or moving objects up to 20 pounds in all directions. 
  • Operating motor vehicles.
  • Occasional sedentary work that primarily involves sitting/standing/driving/flying

Salary and Benefits

Salary Range: $115,200 - $144,000

Commission Eligible: No

Equity Eligible: Yes

Travel: Yes - Up to 25% of the time. 

Location Requirement: Employment at Alto is limited to individuals residing in the following states: California, Connecticut, Colorado, Florida, Nevada, Illinois, New York, Kansas, Texas, Maryland, Washington (WA), Missouri, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Wisconsin.

Employment Requirement: Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: July 15, 2024

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Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.