Senior PR Manager, Issues & Crisis - Chicago, Illinois, United States

Senior Manager, Issues & Crisis

Golin is in search of an issues management and crisis communications mid-level senior manager to provide strategic issues and crisis counsel and direction to clients across corporate accounts including, healthcare, finance, and technology.

At Golin, you’ll collaborate with cutting-edge thinkers and use industry leading technologies as part of a team that’s changing the way issues management and crisis response is done. Our team is rethinking the practice of issues management and crisis response in an era when fake news proliferates and the need to consider cultural diversity is exceedingly important.

If you’re a detailed strategic thinker who continuously reads the news and digs into understand the important societal, political, and social issues of the world we live in and you know how to work in the fast-paced world of PR agencies, we would like to hear from you.

What You Have:

  • 5+ years’ experience in an agency or in-house communications position, a mix of experience preferred, corporate experience highly preferred.
  • Proven ability to write simply, clearly, and cohesively. Experience leading the development of communications strategy and content on behalf of a client or company confronted with a reputation-threatening crisis, including playbook development and crisis communications planning.
  • Experience serving as issues counsel in a client or corporate communications setting.
  • Comfort and confidence in working calmly in high-pressure, high-leverage situations and sensitive subject matters.
  • Ability to direct/lead in a fast-paced, demanding environment.
  • Ability to spot trends, monitor for emerging or active issues and “see around the corner” to predict what might happen next.
  • Curiosity about what constitutes and drives news, social media engagement and broader public interest.
  • Sensitivity to issues that affect clients’ reputations and brands.
  • Experience mentoring and growing younger professionals.
  • Familiarity with a broad suite of social media tools, including Twitter, TikTok, Instagram, YouTube, Facebook, and others.
  • Understanding and grasp of current events and national conversation around emerging socio-political and geopolitical issues.

Who You Are:

  • I’m a go-to producer. I know how to make things happen and how to best present information in written form. I have a clear understanding of client priorities.
  • I’m a news junkie and look to multiple outlets to inform.
  • I’m a creative thinker. I can look at challenges from different angles to get to the best solutions.
  • I’m a storyteller who can influence not only the client but our internal team.
  • I bring a diverse perspective, borne of my lived experiences, to the table with me.
  • I’m a utility player – I can write clearly and effortlessly it but I’m also a businessperson who understands my client and what we need to do to deliver a strategy.
  • I maintain an awareness of the current news cycle and how it impacts brands. I am experienced with working in the moment with shifting priorities and deadlines. I’m okay with grey and can help to create order out of chaos.
  • My experience is grounded in traditional PR. While I understand an integrated approach and can stretch myself, most of my experience has been in executing communications strategies that help shape and influence public opinion.

Why Work for Us?  


We are 1,600 bright and eager individuals collaborating in more than 40 cities around the globe. Some in offices, some working remotely. Regardless of our geographies, our passion for collaboration is the #1 reason clients and colleagues enjoy working with us.  


Collaboration isn’t new for us…it started 60 years ago when our founder insisted that personal egos be set aside for the greater good of the agency. He knew great work starts with inspired teamwork. And inspired teamwork is how we get clients and colleagues to join us and stay for decades, and how we launch brands, build careers, win awards like PR Week’s Global Agency of the Year – three years in a row - all while creating everlasting friendships.  


Together, we will make the best work of our lives and create change that matters. If this mission sounds like something you could wake up to every morning, then read on.  


About Golin 


We are a global public relations agency poised and staffing for the needs of today. Through our 60+ year history we have redefined the role of PR with best-in-class work that has earned worldwide attention and awards. Representing some of the biggest Fortune One brands, we offer a suite of services from content creation and production, diversity equity & inclusion strategy, influencer marketing, corporate strategy, and public affairs to name a few. To learn more about Golin visit:


Salary Range: $70,000 - $130,000 


Golin has included the base salary range or hourly rate for this role. Actual compensation offered within the range will depend upon, among other factors: a candidate’s skills, qualifications, and experience; actual ranges for current or former employees in the role; and market considerations.


Any request to schedule an interview and any legitimate offer of employment will only come from an authorized representative of Golin. We will never require an applicant to provide sensitive personally identifiable information in order to conduct an interview.


Golin is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.





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Job Profile


North America


United States


Collaboration culture Global team Remote work flexibility


Content Creation Crisis Communications Influencer Marketing Public Relations Social media management Strategic planning

  • Lead development of communications strategy
  • Mentor and grow younger professionals
  • Monitor emerging issues and trends
  • Provide strategic issues and crisis counsel

5+ years


America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9