Senior Manager, Strategy & Development (IT) - Remote US

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Join the IT Engineering team to help build the next chapter of enterprise IT at Affirm – ensuring great employee experiences and supporting the company’s ongoing growth. As a remote-first company, our tools and technology are critical to enabling all Affirmers; if you're passionate about delivering work with meaningful impact, this is the place for you!

We’re looking for a Senior Manager, Strategy & Development to focus on internal customer engagement, IT product management and Organizational Change Management. In this role, you will be directly responsible for Affirm’s productivity tool roadmap. You will partner closely with the Client Engineering and SAAS Engineering teams to deliver process and technology solutions that enable them to support our internal customers while meeting our security, compliance and business objectives.

This role will report directly to the Senior Director, IT Engineering. 

What you’ll do

• Drive key strategic initiatives

• Build cross-functional relationships 

• Act as an end-user advocate and representative

• Help develop what “the future of work and collaboration” look like at Affirm

  • Bring a product lens to key collaboration tools

  • Help rationalize tool offerings to simplify and drive savings opportunities

  • Identify product gaps

  • Partner with Client and SAAS engineering to bring in new technologies 

  • Market new features sets and tools to persona-stratified audiences

  • Perform industry analysis for new platforms and trends

  • Build a network of collaboration champions through the business to engage with and learn from

• Develop IT Organizational Change Management strategies

  • consult on OCM needs for key programs

  • Develop internal customer personas

  • Deliver platforms and tools into …