Senior Manager, Sales Operations

Who We Are  

Stylitics is the leading visual outfitting and styling solution for the world’s top retailers and brands. Our clients include Nike, Macy’s, Kohl’s, Revolve, Puma, Crate & Barrel, Bloomingdale’s, and dozens of others. Founded in 2011, Stylitics uses a powerful combination of algorithms, trend data, and stylist expertise to deliver millions of on-brand outfit recommendations daily across multiple channels such as e-commerce, email, advertising, stores, and social media. About 100 million shoppers use Stylitics content and technology on retail sites each month to find inspiration, discover new products and brands, and gain confidence in how to style their purchases.

About the Role 

As Senior Manager of Sales Operations, you will help drive the success of the Sales & Account Growth team by enabling powerful systems and tooling to support their business processes. You will be a strategic partner to stakeholder teams, translating their business needs into technical requirements and executing these requirements. This is a critical role for Stylitics at this stage of our growth, with a direct impact on the ability to meet our revenue goals.

What You Will Do

• Manage our instance of Salesforce CRM
• Manage cross-functional systems projects in support of Sales, Account Growth, Customer Success and Finance
• Create dashboards and reports that provide visibility into the KPIs that are driving our business. 
• Provide ad-hoc reports and snapshots as needed.
• Be able to independently execute as well as lead the execution of projects by working closely with admins and engineers
• Provide ongoing support and management of CRM and connected systems including ABM tools such as SalesLoft and outbound tools such as Outreach.
• Function as the go-to person for CRM-related requests; Coordinate CRM updates, modify fields and workflows, etc as needed
• Support day-to-day management of CRM configuration – customizing core architecture as well as profiles and user permissions
• Assist with GTM Planning and Territory Management
• Partner with the enablement team and sales managers to help drive training on CRM processes

Must-Have Qualifications

• Bachelor’s degree from an accredited college or university
• 5+ years of experience working at a SaaS company in a Sales/Revenue Operations or GTM Analyst role
• Salesforce (CRM) and HubSpot (Marketing Automation) certified or trained
• Proficient with Excel and Google Sheets
• Creative, self-starting, fast-learning, detail-oriented team player who thrives with multi-tasking in …