Senior Manager - Managed Vision Care

The Sr Manager of MVC Operations manages all revenue cycle activities including, but not limited to data analysis, system configuration, reporting and departmental administrative operations for all activity related to insurance billing and receivables.

Responsible for the analysis, design, development, and execution of revenue cycle initiatives related to improving predictability of revenue results, cash collections, reducing cycle times, reducing costs, and increasing practice efficiencies.

Create policies and procedures to enhance and streamline billing, payment posting, and claims resolution, ensuring timely and accurate billing and follow-up coupled with reduction in outstanding receivables.

Monitor and improve employee productivity, provides for ongoing improvements to key revenue cycle indicators, maximizes all aspects of the billing cycle, and creates strategies for increased revenue.

Own relationships with MVC Contracting Entities (CEs) to ensure strong partnership including clear communication on benefits, billing and payments.

Mentor and lead team in building plans to support field teams to achieve best practice performance through strong analytical capabilities, process improvement identification, and technology enhancements.

Develop a highly skilled team with responsibility for performance management, implementing and maintaining relevant revenue cycle policies, and the continuous training of practice staff.

Serve as a subject matter expert to support POS Configuration team through the Manager whose key responsibility is to implement and maintain all MVC Plans in POS and review MVC contracts to ensure profitability and seamless implementation. 

Lead and provide oversight to MVC Billing Supervisors whose key responsibility is to ensure claims are billed and collected in a timely and accurate manner. Monitor claim submissions, collections, aging and write offs. 

Lead the outsourced credentialing team to ensure processes are being followed and timely filing and collection occurs.

Monitor and assess MVC trends and provide recommendations to senior management to maximize value of the MVC channel

Partner with IT to resolve systems issues and develop/implement enhancements. 

Participate as a Subject Matter Expert on companywide initiatives that impact MVC. Act as the subject matter expert on MVC and medical billing, partner with Field, Operations and Finance to ensure a positive customer experience. 

Job Specifications

Typically has the following skills or abilities:

Bachelor’s degree in related field or equivalent experience

Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work and managing performance of direct reports

Customer Service background

Demonstrated knowledge and familiarity with insurance billing processes and all aspects of accounts receivable.

Multi-location practice aggregation experience

Proficiency in Microsoft Office with advanced knowledge of Excel

Practice Management system experience required.

Preferred Skills

Extensive knowledge of government insurance billing requirements (Medicare / Medicaid)

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. 

Salary Ranges: $84,000.00 - $136,000.00

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. 

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. 

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies. 

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