Senior Manager, Implementation

About Us:

Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and ESG (Environmental, Social, Governance). Put simply, we build software for the people who enable trust between businesses. 

We’re based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Y Combinator, Floodgate, Elad Gil, Justin Kan, Qasar Younis, Eric Ries, and more.

We value diversity — in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide’s team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth.

As an early stage start-up employee, you’ll have the opportunity to build out the future of business trust. We make audit practitioners’ lives easier by eliminating up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide.

About the Role:

As a Senior Manager, Implementation, you will play a pivotal role in driving the successful implementation delivery of Fieldguide’s enterprise SaaS solutions for our clients. You will lead a team of implementation professionals, overseeing project management, change management, and technical delivery to ensure client satisfaction and maximize the value of our products.

What You’ll Do:

• Team Leadership:

  • Recruit, hire, and develop a high-performing team of implementation professionals.

  • Provide mentorship and guidance to team members, fostering a collaborative and supportive work environment.

  • Set clear goals and expectations, monitor performance, and provide regular feedback.

• Project Management:

  • Manage complex implementation projects from start to finish, ensuring adherence to timelines, budgets, and quality standards.

  • Develop and execute comprehensive project plans, including resource allocation, risk assessment, and change management strategies.

  • Coordinate with cross-functional teams (e.g., sales, product, engineering) to ensure successful project delivery.

• Change Management:

  • Develop and execute effective change management strategies to address organizational and cultural challenges during implementation.

  • Collaborate with clients to identify and mitigate potential risks and obstacles.

  • Provide guidance and support to clients throughout …