Senior M365 Technical Team Lead

Job title: Senior Modern Workplace Engineer and Team Lead        

Location: Role can be based from either of our Manchester or Leeds locations (Hybrid working available)

Hours: Monday to Friday, 37.5 hours per week

Salary: Up to £60k DOE + benefits

About BCN:

BCN is a leading managed IT services provider based in the United Kingdom, specialising in delivering cutting-edge technology solutions across various sectors, including cloud computing, cybersecurity, and data management. We’re proud to have a strong Glassdoor rating, a reflection of the dedication and feedback from our amazing team.

Our core values of integrity, accountability, efficiency, communication, and teamwork shape everything we do. We foster a culture of openness, where collaboration is key. At BCN, we achieve success through collective effort!

Focus of the role:

As a Senior Modern Workplace Engineer within our Hybrid and Cloud Team, you will be instrumental in leveraging Microsoft technologies to bridge the gap between on-premises and cloud environments, ensuring a cohesive and efficient modern workplace experience for our clients.

Your primary focus will be on designing, implementing, and supporting hybrid solutions using Microsoft 365 and related tools that empower clients to collaborate seamlessly, whether their teams are working remotely or in the office. Your role will also involve team lead duties within the area.

Person, Skills & Experience:

• Hands-on working experience as a technical team lead

• Strong background in designing and implementing hybrid solutions using Microsoft 365, SharePoint, Teams, and Azure, with a focus on enhancing collaboration in modern workplace environments.

• Proficient in cloud and on-premises integration, with a deep understanding of network and infrastructure concepts relevant to hybrid setups.

• Solid knowledge of Microsoft security frameworks and compliance standards, including Azure Security Centre, Microsoft Defender, and identity management with Entra ID.

• Hands-on experience in Microsoft Purview, InTune and Defender

• Excellent communication and interpersonal skills, capable of presenting complex technical information clearly to both technical and non-technical stakeholders.

• Confident and professional communicator, able to lead customer workshops, training sessions, and collaborative meetings with stakeholders.

• Strong documentation skills, with the ability to produce clear and concise project scopes, proposals, and technical reports.

• Advanced troubleshooting and problem-solving abilities, with a track record of efficiently identifying and resolving technical issues.

• Relevant experience in a similar role, ideally within a managed service provider (MSP) or IT service environment.

• A passion for leveraging technology to address business challenges and drive value for clients.

• Ability to work independently and collaboratively as part of a team, demonstrating initiative and adaptability.

• An analytical and pragmatic approach to problem-solving, with a focus on delivering practical solutions.

• Outstanding customer service skills and a commitment to a customer-centric mindset.

Why BCN?

• The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy

• Competitive salary and the ability to progress

• Enhanced holiday allowance increasing with length of service, plus bank holidays, we even give you the day off if you’re working to celebrate your birthday

• Did we mention holidays? Yes we did, but you will also have the option to buy more

• Hybrid working policy – your wellbeing matters to us

• Company pension scheme

• 6-months of full pay during maternity leave – subject to length of service

• 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us

• Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more

• Life assurance

• Cycle to work scheme, electric vehicle scheme, tech scheme and retail discounts

• State-of-the-art office with free parking

• Balancing work, life, and fitness can be challenging, so we offer a free 24-hour on-site gym at our Manchester and Leeds locations to make it easier to stay active

• Long service gifts to celebrate all the milestones

• “Teach the Techie” sessions ran by our very own experts, where team members can share knowledge, learn new skills, and stay updated on the latest industry trends

• Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots lots more.