FreshRemote.Work

Senior Localization Project Manager, Slack

California - Remote

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Senior Localization Project Manager - Slack
 

Location
US-GEO-A
 

Job category
Program/Project Management, Senior Specialist (L6)
 

Overview of the role
The Help, Learning and Localization (HELLO) Team at Slack aims to deliver a consistent experience to global customers, to make their working lives simpler, more pleasant and more productive. Our team members support content production and localization across multiple departments at Salesforce, using domain expertise to make or advocate for the best decisions for our users worldwide.
 

As a Senior Localization Project Manager for HELLO, you will focus on the tools and processes we need to successfully execute strategic initiatives with global impact. Your role includes building trusted partnerships with internal and external people. You will leverage critical thinking skills to support our day-to-day operations, scale processes, and plan and prioritize work. You will define innovative, sustainable methods that will help us scale, drive efficiency, and lead to a more enjoyable work experience for you and your colleagues.
 

Responsibilities
- Take ownership of localization projects and programs from start to finish, engaging in feedback to improve the process and deliver a great customer experience.
- Collaborate with direct team members, stakeholders and vendors to prioritize, plan, and execute on impactful efforts that deliver on company priorities and the team's vision.
- Partner closely with other members of the Localization team to share mutual support and expertise as needed, as well as identify opportunities for collaboration, growth and process improvement.
- Leverage a curiosity mindset to engage internal and external partners in retro and feedback cycles where the ultimate goal is finding innovative ways to solve challenges through experimentation, data gathering, and automation.
- Partner with senior team members to plan for future localization program scaling needs including operations, staffing, and budgeting.
 

Required qualifications
- At least 4-6 years of experience planning, executing, and delivering localization projects and programs with cross-functional teams
- Strong interpersonal skills, including relationship building and collaboration with direct team members, contractors, vendors and diverse cross-functional teams
- Strong organizational skills and ability to manage competing priorities independently
- Ability to use data and experimentation to improve operations
- Exceedingly strong communication skills (both written and verbal), with a passion for distilling complex ideas in easy to understand ways
- BS/BA in a related field required, or equivalent experience
- Prior experience with project and translation management methodologies and tools (e.g. JIRA, Asana, Lokalise, etc.)

Preferred qualifications
- Prior experience using Slack as a productivity tool at work
- Leadership skills, with an eye towards creating an environment that keeps the team engaged and thriving
- Passionate about language quality and advocating for a global mindset within an organization
- Fluency in a non-English language is a bonus

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $164,000 to $225,500.

For Colorado-based roles, the base salary hiring range for this position is $136,600 to $187,900.

For Washington-based roles, the base salary hiring range for this position is $136,600 to $187,900.

For California-based roles, the base salary hiring range for this position is $150,300 to $206,700.

For Hawaii-based roles, the base salary hiring range for this position is $136,600 to $187,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com. Apply

Job Profile

Regions

North America

Countries

United States

Skills

AI Communication CRM Cross-functional Collaboration Customer Experience Data Data analysis Localization Project Management Relationship building Salesforce

Tasks
  • Collaboration
  • Collaboration with stakeholders and vendors
  • Engaging in retro and feedback cycles
  • Ownership of localization projects
  • Planning and executing impactful efforts
  • Planning for future scaling needs
  • Project management
Experience

4-6 years

Education

BS/BA

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9