Senior Legal Operations Specialist, Billing & Vendor Management

Job Description

We’re looking for a results-oriented Senior Legal Operations Specialist, Billing & Vendor Management to join Procore’s Legal, Regulatory & Compliance (LRC) Department. In this role, you’ll drive collaboration between LRC and outside counsel, managing sensitive communications and supporting key stakeholder relationships across the department. To succeed in this role, you thrive in a fast-paced environment, enjoy solving complex operational challenges, adapt to changing priorities and business and organizational needs, and have a passion for improving legal service delivery through technology and process optimization.

As a Senior Legal Operations Specialist, Billing & Vendor Management, you’ll partner with various internal stakeholders, including LRC, Finance, IT, Procurement, Accounts Payable, the People Organization, and third-party service providers, to drive scalable cross-functional process improvements and multiple initiatives simultaneously. The ideal candidate can deliver responsive solutions spanning a wide range of topics while fostering operational excellence and continuous improvement in delivering legal services across the organization.  

This position reports to the Senior Manager, Legal Operations. It can be remote or based in one of Procore’s U.S. office locations. We’re looking for someone to join us immediately.

What you'll do

• Manage and optimize LRC’s e-billing platform to drive operational efficiency by implementing automated workflows, configuring custom rules and validation parameters, streamlining invoice approvals, developing comprehensive spend analysis dashboards, and training users to ensure accurate and timely payment 

• Support LRC's vendor management program, including negotiating outside counsel engagements, developing and maintaining vendor management playbooks, completing onboarding for law firms and vendors, and ongoing relationship management to ensure service excellence and operational efficiency

• Provide administrative support for LRC’s Leadership team

• Drive onboarding processes for new hires and contractors, including coordinating IT setup, orientations, and administrative support to ensure successful team integration

• Assist with comprehensive budget planning processes through data analysis, expense tracking, forecast development, and regular financial reporting to optimize resource allocation

• Support optimization of Jira workflows to streamline LRC service desk and legal operations processes while providing user training and documentation to ensure efficient platform utilization 

• Lead or support additional LRC projects as needed, potentially including the ongoing ownership of longer-term programs

What we’re looking for

•  5+ years of increasingly responsible legal vendor management experience in an in-house legal department (gained ideally at a SaaS or other high-growth technology company)

• Ability to initiate, prioritize, plan, and manage work through to successful completion with a proactive and organized approach to recognizing needs, solving problems, anticipating issues, and developing solutions

• Strong organizational skills, attention to detail, excellent written and verbal communication skills, and understanding of establishing priorities and demonstrating flexibility in approach and responsibilities

• Exceptional interpersonal skills, ability to work well in a team environment, and proven aptitude to engage, influence, and align internal and external stakeholders

• Ability to simultaneously manage workloads, multiple client demands, and shifting priorities within a fast-paced, rapidly evolving environment and a strong desire to learn the business and to function integrally as part of an interdisciplinary team

• High EQ, impeccable professional ethics, integrity,  judgment, and demonstrated ability to handle highly confidential information

• Able to operate autonomously while being a team player who brings a positive “can do” attitude to the workplace, working collaboratively with other members of the LRC Department and with internal business partners

• Proficiency in Google applications (including Gmail, Drive, Docs, and Sheets), Slack, Simple Legal, Jira, Confluence, and DocuSign 

Additional Information

Base Pay Range $81,360 - $111,870. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.