Senior Learning Specialist, Decentralized Learning

Hi, we're Oscar. We're hiring a Senior Learning Specialist, Decentralized Learning to join our Center of Excellence team.

About the role

You are responsible for designing and facilitating training content to foster a competent, agile workforce. You will play a crucial role in achieving high-quality training standards aligned to key business outcomes.

You will report to the Associate Operations Manager of Decentralized Learning.

Work Location:

If you live within commutable distance to our Tempe office (off the 101 at University Dr), we ask you to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, Colorado, Florida, Georgia, Illinois, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Mexico, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, or Washington, D.C. Note, this list of states is subject to change.

Pay Transparency:

The base pay for this role is: $65,520 - $85,955 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Create, design, and build both instructor-led and eLearning content by authoring tools, applying adult learning theory to maximize learner success
• Collaborate with subject matter experts to souce key content needed to design trainings
• Proactively audit and update training content, leveraging subject matter experts and learning feedback to ensure accuracy and effectiveness
• Identify opportunities to reduce waste in training content through consolation and standardization
• Facilitate instructor-led courses across multiple audiences, ensuring optimal engagement from both in-person and remote learners
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• 2+ years experience developing training in a production environment, including eLearning design
• 2+ years experience facilitating or presenting in company meetings
• 2+ years experience working with teams in multiple locations within multiple disciplines
• 2+ years working in a collaborative environment with a diverse set of people

Bonus Points

• PMP and/or Six Sigma Certified
• Instructional Design Certification
• Bachelor's degree
• Experience working in a call center support function
• Experience working in a regulated industry
• Experience working with BPOs

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. 

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.