Senior Learning Design Professional

Remote US

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 The Senior Learning Design Professional partners with IT Leaders and Associates to support the strategic goals and objectives for our IT learning strategy. They analyze the skilling needs of the organization and use performance consulting strategies, adult learning theory, and instructional design best practices to design appropriate solutions to solve the knowledge or performance gap. The Senior Learning Design Professional develops learning content, evaluates solutions, leads design project teams, and partners with subject matter experts and business stakeholders to continuously improve results.

The Senior Learning Design Professional begins to influence departmental strategy. Makes decisions on moderately complex to complex issues, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

The Senior Learning Design Professional uses consultative skills to conduct needs analysis, identify the gap, and determine whether learning solutions are necessary or relevant.

Designs and develops learning solutions, for technical topics supporting information technology associates, that solve the learning gap, create clarity from ambiguity, are engaging, and align with adult learning best practices. Develops content by writing storyboards, scripts, instructor and participant guides, and eLearning.  Writes effective measurable learning objectives, assessments, and measurement plans and evaluates the learning program effectiveness, and adjusts to improve learner experience and performance.  

Creates strong partnerships with the business and collaborates with subject matter experts to gather and review information and content. Create a network of partners to ensure learning content stays current, relevant and communication channels stay open. Stays on the pulse of the current priorities and creates new programs to support the evolving skilling needs of the organization.

Provides instruction and guidance to Facilitators and may facilitate some learning programs. Knows how to use social media and collaborative tools to facilitate learning.

Use your skills to make an impact

Required Qualifications

  • Bachelor's degree
  • 5 or more years in a learning design role
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
  • Prior experience leading learning project teams, creating learning designs and developing¬†interactive, engaging¬†eLearning and virtual instructor-led content.
  • Quickly learns new technologies, comfortable working in a highly technical environment.
  • Experience using eLearning design tools like Articulate 360 and working with Learning Management Systems

Preferred Qualifications

  • Master's Degree in Learning Design, Education, or a related field.
  • Experience working in technology or designing learning in the technology space
  • Experience ‚Ķ
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Job Profile


North America


United States


401(k) retirement savings plan Bonus incentive plan Competitive benefits Dental Life Insurance Medical Paid parental and caregiver leave Paid Time Off Parental and Caregiver Leave Personal holidays Time off Vision Vision Benefits Volunteer time Volunteer time off


Adult Learning Theory Articulate 360 BI Business Coaching Communication Consultative Consulting Healthcare HIPAA Instructional Design Leadership Learning Management Systems Medicaid Medicare Network Recruitment Social media Strategy Teams Technology Training Wellness

  • Coaching
  • Conduct needs analysis
  • Create partnerships
  • Design learning solutions
  • Develop learning content
  • Evaluate program effectiveness
  • Evaluate solutions
  • Training

5 years


Associates Bachelor's Bachelor's degree Business Communication Education Information Technology Management Master's Master's degree Related Field


Dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Illinois Montana Remote US South Dakota Work from a dedicated space Work from a dedicated space lacking ongoing interruptions Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Work from Home in the state of California, Illinois, Montana, or South Dakota


America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9