Senior Lead Systems and Database Administrator

The Senior Lead Systems and Database Administrator collaborates with the Chief Systems Administrator in the architectural development of the PeopleSoft application. They maintain and troubleshoot the multi-tier architecture of the PeopleSoft application as well as Oracle database systems. Additionally, they provide essential support for the University's mission-critical applications.

Duties

• DATABASE, SYSTEMS, AND APPLICATION ADMINISTRATION: Administer, maintain, and troubleshoot the PeopleSoft and Oracle database environments, including production and development. Oversee security, availability, performance and tuning. Perform database deployments in the OCI cloud. Configure backup, recovery procedure, and data growth planning. Configure and administer Oracle DataGuard for disaster recovery and failover incidents. Perform full environment or database-only refreshes. Perform project migrations from development to production environments. Collaborate with the chief system administrator to configure systems infrastructure, security, and access controls. Apply configuration changes and enhancements to the PeopleSoft system and database. Administer PeopleSoft components such as WebLogic, Tuxedo, Cobol, PeopleTools, Change Assistant, and PeopleSoft Update Manager (PUM). Administer systems in the OCI cloud using the OCI console. Ensure adherence to systems and environment standards.
• INNOVATION AND SOLUTIONS: Reviews, audits, develops, and deploys processes for the automation of routine system and database tasks through scripting, Oracle Enterprise Manager (OEM), and other tools. Monitors storage utilization to identify thresholds for capacity planning. Oversees the implementation and maintenance of Oracle Automatic Storage Management (ASM). Collaborates in creating processes and procedures to assess performance and availability, assure uptime, and quickly identify and resolve issues through SQL queries, OEM console, system logs, and other tools. Conducts continual service improvement and quality assurance efforts to verify the integrity and effectiveness of backup and recovery strategies. Researches and maintains an advanced knowledge of the OCI Cloud Infrastructure, disaster recovery, incident response, database architecture, security, and other relevant technologies, services, or desired outcomes. 
• SPECIAL PROJECTS: Collaborates on the planning, design, and implementation of the PeopleSoft and database architecture. This includes major upgrades, routine patching, sub-releases of products, and security updates. Partners with the Application, Network, Information Security, Server Engineering, and other teams to deliver and maintain the systems. 
• SECURITY AND MONITORING: Responsible for the administration of database and Peoplesoft architecture security. Coordinates, and facilitates the routine security assessment of assigned systems, applications, or services with the Information Security Office (ISO) and/or other IT colleagues. Participates in rotational on-call duties to monitor and respond to any after-hours alerts or issues.
• TRAINING AND SUPPORT: Provides Tier-3 technical support and troubleshooting of assigned systems, applications, or services. Performs duties in a customer service environment and collaborates with other IT colleagues to identify and resolve technical problems. Reviews, assigns, and/or resolves trouble tickets and service requests. Creates new documentation and updates existing documentation for procedures in a clear and concise manner. Provides internal guidance and training for junior team members. Leads and promotes knowledge-transfer and cross-training efforts. 
• LEADERSHIP AND ADMINISTRATION: Provides mentorship and guidance to junior team members; serves as a subject matter expert for team and IT colleagues. Works with the Manager of Database and Systems Engineering to prioritize work and delegate tasks to other team members. Instills camaraderie within the team, assist in the gathering and analysis of metrics for team and project success. Reviews and submits regular, timely, and complete paperwork and processes, such as status reports, bi-weekly or monthly timesheets, financial activities, assessments for mid-year and annual reviews, and other routine IT and University practices. Keeps personal and shared workspaces clean and organized. May participates in specialty councils such as "OCI Deciders" group meetings or may rotate as a representative of Systems & Networking in the "IT Leadership Council."
• COMMUNICATION AND RELATIONSHIPS: Promotes professionalism across the division to ensure that each staff member represents Pepperdine and IT in a professional manner when collaborating with internal and external stakeholders. Conducts outreach to University or IT stakeholders to determine needs and build strong, positive, and collaborative relationships. Develops and maintains strong partnerships with University and IT departments and leadership, as well as with external vendors and service providers, to improve IT outcomes and to assure current and future operational and strategic success. Works with high integrity to maintain the trust of the University community.
• COLLABORATION: Provides backup support and assistance to other team members. Collaborates with co-workers and University colleagues on departmental, division-wide, and institutional projects. Shares process information and makes informal recommendations on how to improve processes and overall job execution within the team/department. 
• PROFESSIONAL DEVELOPMENT: Attends training sessions, vendor presentations, user group meetings, conferences, and seminars. Engages regularly in individual professional development related activities to remain current with industry technology trends and work processes.
• COMMITTEES AND BEYOND JOB DUTIES: Volunteers to undertake tasks that stretch the employee's capabilities. Serves on various committees within the Information Technology division. Participates in external University committees. Performs other related duties as assigned.
• UNIVERSITY MISSION: Understands and supports the Christian mission of the University. Upholds the University mission through team, location, atmosphere, and work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Computer science training. Minimum eight (8) years of experience in IT. Proficient knowledge of networking. Five (5) years of experience in Oracle database administration and Peoplesoft administration (as a primary position). Three (3) years of Unix hands-on
experience. Oracle Database and PeopleSoft Administration: Expertise in administering Oracle databases and PeopleSoft environments. Proficient in networking. Strong organizational abilities and adept at business process improvement. Capable of managing multiple projects for various clients simultaneously. Excellent verbal and written communication skills. A true team player committed to success, thriving in a fast-paced, rapidly changing environment. Demonstrated ability to identify, analyze, and troubleshoot problems, determining their source. Capable of resolving issues or quickly escalating them and managing their resolution with the assistance of others, such as third-party vendors. Advanced proficiency with Database/Oracle/Peoplesoft/Unix/Linux.

Preferred: Bachelor’s Degree in Computer Science. Ten (10) years of experience in IT. Proficient knowledge of networking. Six (6) years of experience in Oracle database administration and Peoplesoft administration (as a primary position). Four (4) years of Unix hands on
experience. Possesses leadership skills and extensive knowledge of business operations. Extensive knowledge of OCI Cloud Infrastructure and OCI cloud architecture.

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff, and guests; safeguarding key University assets including people, property, information, and the University’s reputation; and providing comprehensive job-related information to University leaders to enable them to make prudent hiring decisions. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws, including the Los Angeles County Fair Chance Ordinance.

This is a Restricted, Exempt, 40 hour per week position that may be eligible for remote or hybrid work in accordance with the University Policy Manual.

Expected Pay Range: $97,750 - $115,000 per year 

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.

Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law.