FreshRemote.Work

Senior IT Engineer (Hybrid)

San Francisco

Astronomer designed Astro, a modern data orchestration platform, powered by Apache Airflow™. Astro enables companies to place Apache Airflow at the core of their data operations, providing ease of use, scalability, and enterprise-grade security, to ensure the reliable delivery of mission-critical data pipelines.

We’re a globally-distributed and rapidly growing venture-backed team of learners, innovators and collaborators. Our mission is to build an Enterprise-grade product that makes it easy for data teams at Fortune 500’s and startups alike to adopt Apache Airflow. As a member of our team, you will be at the forefront of the industry as we strive to deliver the world's data.

Your background may be unconventional; as long as you have the essential qualifications, we encourage you to apply. While having "bonus" qualifications makes for a strong candidate, Astronomer values diverse experiences. Many of us at Astronomer haven't followed traditional career paths, and we welcome it if yours hasn't either.

About this role

As an IT Engineer at Astronomer, you will power the technology infrastructure that makes business possible for a 300 person company in the data engineering space. Through leveraging automation and integration tools (Okta Workflows, pre-existing and custom APIs, etc.), you will play a key role in speeding up the success of our company by shifting our IT organization from manual to automated processes.

Our IT team is still relatively small, which means you’ll have direct relationships with IT leadership to evaluate current systems and propose solutions. You will be a key technical resource, providing advice, training, and technical support to people across the organization, in functions as diverse as sales operations, product management, and site reliability (among others).

What you get to do:

  • Strategize for, set up, and maintain integrations and workflows that automate our core business processes and build operational capacity for the business (Okta and Okta Workflows).

  • Evaluate and administer applications, software, and cloud platforms in partnership with business leads.

  • Provide technical assistance, support, and troubleshooting in a professional and timely manner via a ticketing system for the IT helpdesk.

  • Document processes both for the IT department and company at large.

  • Creating purchase orders for IT equipment (computers, computer/home office accessories, software tools) and managing purchase process with an external hardware vendor.

  • Ensuring timely onboarding and offboarding of employees, working with HR and the manager to ensure employees have everything they need to perform their job responsibilities.

What you bring to the …

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