FreshRemote.Work

Senior Infrastructure Engineer

United States - Remote

As our new Senior Infrastructure Engineer, your main focus will be to help shape Sinch Business IT Infrastructure & System landscape. Your responsibilities will include four different areas: 

Technology engineering 

  • Pro-actively contribute to architecture strategy & principles together with Sinch Enterprise Architecture Team 
  • Administrate & configure system & infrastructure technologies such: VPN solution, Office Network, Linux/ Windows servers, cloud infrastructure (AWS, AZURE) 
  • Embed Sinch infrastructure technology in broader enterprise architecture & network environment 

 

Business/ user support 

  • Consult application owners and business on infrastructure related requirements 
  • Provide training and assistance to system users on usage of infrastructure systems and/or applications 
  • Pro-actively work with network engineers, business and application owners to shape scalable Sinch Business IT infrastructure landscape 

 

Technical support 

  • Provide 2nd and 3rd level support for system and infrastructure issues, and you’ll also participate in our on-call rotation schedule. 
  • Troubleshoot problems across all pieces of infrastructure (servers, Network, cloud, storage) 
  • Monitor system performance using our tools and take appropriate action when necessary. 

Requirements

In order to be successful in this role, you are a technical expert and have excellent communication skills. You have a structured and methodical approach to work. The role requires you to have the ability to work independently and take ownership of your own work as well as be a team player. Being able to plan your work and work towards deadlines is also key. 

  • At least 5 years of professional experience in IT, majority spend in IT infrastructure & engineering 
  • Experience in a combination of the following technical skills; IT infrastructure, networks and applications engineering, Linux server, database & cloud engineering, Windows server, Cloud and comparable IT infrastructure skills, Technical security topics and industry standards in IT security 

  

Big plus! 

You’ll stand out from the crowd if you have: 

  • Relevant infrastructure certifications (e.g CCNA, CCNP) 
  • Worked with Cisco Meraki and Cisco AnyConnect  
  • Infrastructure as code  

 

Benefits

  • STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
  • CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
  • SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
  • TAKE A BREAK: …
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