Senior Infrastructure Engineer
United States - Remote
As our new Senior Infrastructure Engineer, your main focus will be to help shape Sinch Business IT Infrastructure & System landscape. Your responsibilities will include four different areas:
Technology engineering
- Pro-actively contribute to architecture strategy & principles together with Sinch Enterprise Architecture Team
- Administrate & configure system & infrastructure technologies such: VPN solution, Office Network, Linux/ Windows servers, cloud infrastructure (AWS, AZURE)
- Embed Sinch infrastructure technology in broader enterprise architecture & network environment
Business/ user support
- Consult application owners and business on infrastructure related requirements
- Provide training and assistance to system users on usage of infrastructure systems and/or applications
- Pro-actively work with network engineers, business and application owners to shape scalable Sinch Business IT infrastructure landscape
Technical support
- Provide 2nd and 3rd level support for system and infrastructure issues, and you’ll also participate in our on-call rotation schedule.
- Troubleshoot problems across all pieces of infrastructure (servers, Network, cloud, storage)
- Monitor system performance using our tools and take appropriate action when necessary.
Requirements
In order to be successful in this role, you are a technical expert and have excellent communication skills. You have a structured and methodical approach to work. The role requires you to have the ability to work independently and take ownership of your own work as well as be a team player. Being able to plan your work and work towards deadlines is also key.
- At least 5 years of professional experience in IT, majority spend in IT infrastructure & engineering
- Experience in a combination of the following technical skills; IT infrastructure, networks and applications engineering, Linux server, database & cloud engineering, Windows server, Cloud and comparable IT infrastructure skills, Technical security topics and industry standards in IT security
Big plus!
You’ll stand out from the crowd if you have:
- Relevant infrastructure certifications (e.g CCNA, CCNP)
- Worked with Cisco Meraki and Cisco AnyConnect
- Infrastructure as code
Benefits
- STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
- CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
- SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
- TAKE A BREAK: …
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401(k) options Dental Employee Assistance Program Flexible remote work Free virtual counseling Generous paid time off Medical Medical, Dental, and Vision plans Paid parental leave Paid Time Off Paid time off program Remote work Telehealth Telehealth access Virtual counseling Virtual counseling resources Vision Vision plans Volunteer program support
Tasks- Monitor system performance
- Provide technical support
AWS Azure Cloud Engineering Communication Infrastructure as Code IT Infrastructure Linux Networks Technical Support Technology Windows Server
Experience5 years
Education Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9