Senior Health Care Quality Measures Manager

Overview

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

The American Heart Association has an excellent opportunity for a Senior Health Care Quality Measures Manager supporting our team at our National Center in Dallas, TX! This role can be home based.

This position implements the Association’s Measures Program to develop and maintain the measures and registries in the Association’s suite of quality programs: GWTG Stroke, Heart Failure, AFib, Resus, Mission Lifeline, Ambulatory Quality, and certification/accreditation programs. This includes measuring concept development, specification, review, and converting volunteer quality improvement concepts into actionable plans, measures, and products. This position works with data quality, use, and other compliance processes. This position is a frequent liaison between the Quality and Advocacy and Science organizations supporting measure surveillance, workgroup nominations, and comments. Supports the Director of Quality and Health IT to further the department's Strategic Plan. Participates in the national measure and registry committees as determined by the Director of Quality and Health IT. Works with the NQF endorsement process.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Responsibilities

• To create and implement a specific HIT strategic plan supported by volunteers and Senior Management, aligning with Quality and Health IT’s overall strategic plan. With the HIT strategic plan, we will be expected to communicate in writing and verbally to senior Management, Volunteers, QSIAT, and the NC Quality team the obstacles, successes, and the timeframe for completion.
• Will be expected to positively position the Association in the performance measures and Pay for Performance domains; collaborate with (under the guidance of the VP of Programs and Operations of the Association’s Science Leadership, Internal Advocacy, Office of Public Advocacy, and other internal and external groups/partners.
• Ensure the measures team continuously updates the master list of CV measures and creates and maintains reporting to senior management on the measures library and the status of measures in progress by developing and implementing written workflows, policy documents, and project plans.
• As directed, support the organization’s work on these national activities (and others as deemed appropriate via the annual Quality Agenda)
• In collaboration with volunteers and the organizations staff (measures, research, and Healthcare Information Technology (HIT) staff) operationalizes quality measure concepts and evidence into detailed measure specifications for implementation in the organization’s quality programs.
• Contribute to the design, development, and testing of clinical quality measures.
• Provide strategic and technical expertise related to digital quality measures.
• Analyzes existing program measures to identify potentially unnecessary variance and gaps in measures.
• Assists in monitoring relevant national programs such as the Center for Medicare/Medicaid Services (CMS): Merit-Based Incentive Payment System (MIPS) and, Hospital Inpatient Quality Reporting Program (HIQR); as well as The Joint Commission; Million Hearts; etc. for changes that may impact the organizations measures or programs.
• Coordinates with others from the organizations staff to communicate changes in national programs and impact to volunteer workgroups and other organizations staff members.
• National Quality Forum representation and account management.
• National Committee for Quality Assurance Committee on Performance Measures support to the Association’s science
• Execute or co-lead (under Director, Quality and Health IT guidance) appropriate demonstration projects (with AMA, CMS, AHRQ, etc. for the Association’s participation).
• Support the Director, Quality and Health IT to drive the Association’s guidelines into practice beyond GWTG proactively, e.g. Ambulatory Strategy and others, as directed.
• Expected to be the staff lead in communicating with the Office of Public Advocacy on legislative, regulatory and relationship strategies to drive the organization’s Quality Agenda.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Five (5) – Eight (8) years of experience related experience.
• Excellent Oral and Written communication skills.
• Ability to successfully manage teams, drive performance, and foster a positive, collaborative work environment.
• Ability to mentor and develop talent while effectively leading through change.
• Project Management skills.
• Experience with MS Office Products – Word, Excel, PPT.
• Ability to do research and analysis.
• Ability to take high level information and make relatable for the entire Quality and Health IT team.
• Ability to travel up to 15% local and overnight stay.

Preferred Skills:

• Health IT related knowledge/skills such as electronic medical records, medical coding and/or standard nomenclatures, such as SNOMED, ICDCM, CPT, LOINC and RXNORM.
• Advanced skills in data analysis, including the ability to lead measure testing (reliability and validity) projects using.
• Familiarity with the Partnership for Quality Measurement (PQM) measure submission and the endorsement process.
• Experience working with committees and volunteers - Represent quality measure development research teams in areas of expertise on calls with measure stewards and other stakeholders; ensure clear documentation and communication of action items for the broader team and tracking to completion.
• Clearly communicate with external stakeholders, volunteers, and team members orally and in writing and represent the organization in a professional manner.
• Strong presentation, professional development delivery, and facilitation skills.
• Strong organizational and interpersonal skills including strong communication skills with the ability to produce concise, high-level summaries and briefings; track concurrent sequential tasks through to completion; and regularly share progress updates with a larger team.
• Ability to work independently and in a team environment to design, analyze, and report on projects.
• Ability to mentor/teach measure authoring and testing skills and the quality measurement lifecycle.
• Ability to identify risks to projects and timelines.
• Excellent time management skills, ability to prioritize projects and to consistently meet deadlines.
• Strong attention to detail and commitment to accuracy when writing.

Compensation & Benefits

The expected pay range will be $90,000.00 to $120,000.00 Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range. The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success by merit increases based on the type of position.  
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the AHA will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.This position not a match with your skills?  Click here to see other opportunities.

EOE/Protected Veterans/Persons with Disabilities