Senior Field Service Specialist - Global Hawk Sensors (South Korea)

Date Posted:

2025-04-14

Country:

United States of America

Location:

RAL99: RTN Remote, Alabama

Position Role Type:

Onsite

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression.  We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat.  Our team solves tough, meaningful problems that create a safer, more secure world.

Raytheon is seeking a Senior Field Service Specialist to provide sensor support to the Korea Foreign Military Sales (FMS) Global Hawk (GH) program.

In this role, you will be responsible for the RQ-4 GH Unmanned Air Vehicle (UAV) Enhanced Integrated Sensor Suite must perform a variety of tasks to ensure optimal operation and maintenance of the sensor systems.

This accompanied position will be onsite in South Korea at Osan Air Base for an international assignment with additional compensation.

This role requires flexibility, as you may need to work a non-standard work week, including overtime, weekends, and shift work, to support customer tasking. Additionally, you should be prepared for both CONUS (Continental United States) and OCONUS (Outside Continental United States) travel as needed to fulfill the requirements of the position.

Employment is contingent upon meeting all medical requirements for overseas assignment including comprehensive post-offer medical examination.   

What You Will Do

• Sensor System Maintenance:
  • Direct and perform maintenance tasks to ensure the proper functioning of the sensor systems on the UAV.
  • Follow product specifications and engineering guidelines to recommend and implement repairs and sustainment activities for the sensors.

• Technical Problem Resolution:
  • Troubleshoot and resolve technical problems and issues related to the sensor systems.
  • Use engineering data to provide solutions and recommend maintenance actions to ensure the longevity and reliability of the sensors.
• Advisory and Mentorship:
  • Advise and mentor military and contractor technicians and leadership on various maintenance tasks.
  • Provide guidance on the removal and installation of new hardware, software updates, interpretation of engineering data, and system configuration management.
• Operation and Testing:
  • Operate, inspect, and test the sensor systems equipment to ensure they are functioning correctly.
  • Monitor and analyze the performance of the sensor systems using specific test equipment.
• Failure Analysis and Corrective Actions:
  • Analyze equipment failures to determine the root cause and recommend corrective actions to prevent recurrence.
  • Implement preventive maintenance programs to reduce downtime and improve system reliability.
• Documentation and Record Management:
  • Document and manage performance and maintenance records for the sensor systems.
  • Ensure all maintenance activities are recorded accurately to facilitate future troubleshooting and maintenance planning.

Qualifications You Must Have

• Typically requires a Bachelor’s and a minimum of 5 years prior relevant experience, or an Advance Degree in a related field and a minimum of 3 years’ experience.
• Experience with avionics, sensors, electro-optical, Infrared and/or RF hardware engineering / maintenance.
• Experience with Oscilloscopes, Spectrum Analyzers and Digital Multi-meters.
• Experience performing complex troubleshooting and analysis to correct system discrepancies.
• Experience working in a military flight line environment and extreme weather conditions.
• Active and transferable U.S. government issued Secret security clearance is required prior to start date. 
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Additional years of experience will be considered in lieu of degree.
• Experience working with computer hardware / software / system integration experience including ground station support, UNIX, and Solaris 8/10 operating systems.
• Experience working with UAVs and/or Intelligence, Surveillance and Reconnaissance aircraft maintenance.
• Working knowledge of military aircraft maintenance forms, equipment accounts, CAMS/IMDS, and flight line procedures.
• Working knowledge of computer systems / networks and UNIX operating systems
• Excellent communication skills necessary for problem resolution with military/corporate customers and vendors.
• Ability to interact with senior external personnel on significant technical matters, often requiring coordination between organizations.
• Ability to interact productively with other Raytheon Technologies Field Engineers and customers in a team setting.
• Ability to work independently to develop timely and effective solutions to technical problems of various scope and complexity.

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

Clearance Information: This position requires a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

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The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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