Senior Field Service Representative (South Korea)

Date Posted:

2024-10-15

Country:

United States of America

Location:

RTX99: RTN Remote, Texas

Position Role Type:

Hybrid

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression.  We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat.  Our team solves tough, meaningful problems that create a safer, more secure world.

Raytheon’s Specialty Field Engineering is seeking a Senior Field Service Representative (FSR) to provide maintenance support and / or advice on the Javelin Command Launch Unit (CLU), Javelin Basic Skills Trainer (BST), Field Tactical Trainer (FTT) and other Javelin ­related equipment in South Korea.

This unaccompanied position will be located at Camp Casey, South Korea as an international assignment with additional compensation.

Training will be in McKinney, TX and Los Angeles, CA before deployment.

40-hour work week, on a schedule determined by the customer.

In-­country travel, as needed by the FMS customer, to field locations in support of the tasks listed below.

What You Will Do

• Use applicable technical publications to perform repairs involving fault isolation and testing, to include the replacement of parts and adjustments to CLUs, BSTs, and FTT units.
• Provide maintenance and supply support of Javelin hardware and shipping / handling of end items, spares, repair parts, calibrated resources, and hazardous material.
• Provide on­site support and technical guidance, liaison assistance and information pertinent to maintenance of the CLUs, BSTs, and FTT units.
• Perform all aspects of troubleshooting and repair to various types of circuit cards, cable harnesses, electronic, and electro­optical assemblies as well as analyzing equipment failures to determine root cause and recommend corrective action.
• Development or application of preventive maintenance checks and service procedures.

Employment is contingent upon meeting all medical requirements for overseas assignment including comprehensive post-offer medical examination.

Qualification You Must Have

• Typically requires a Bachelor’s and a minimum of 5 years prior relevant experience, or an Advance Degree in a related field and a minimum of 3 years’ experience.
• Certification for hand soldering, through­-hole and surface amount soldering along with cable and harness rework will be required.
• Experience with all aspects of electronics troubleshooting and repair.
• Experience installing, operating, maintaining, and repairing military equipment.
• Must be able to be certified for hand soldering, through­-hole and surface amount soldering along with cable and harness rework.
• Experience reading and working schematics, blueprints, written and oral rework instructions.
• Experience with loading software using a memory loader / verifier (MLV).
• Experience using standard electronic test equipment such as oscilloscopes and digital voltmeter (DVM), standard electronic assembly, test resources, and materials.
• Experience incorporating hardware and software modifications on tactical, training, and test and support equipment resulting from changes in engineering, design, and obsolescence.
• Experience supporting customers in repair and maintenance of CLU, BST, and FTT.
• Experience analyzing equipment failures to determine root cause and recommend corrective action.
• Excellent proficiency in administrative data tracking and inventory accountability.
• Ability to work odd hours in support of the customer’s needs.
• Active and transferable U.S. government issued security clearance is required prior to start date.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Prior years of experience will be considered in lieu of a degree.
• Prior military and/or field engineering support for an OCONUS customer.
• Understanding and application of industry principles, concepts, practices, and standards.
• Ability to be solder, cable, and harness certified
• Proficient computer skills to include Microsoft Office suites.
• Ability to perform effectively in as a standalone technician with remote supervision.
• Intrinsically motivated to solve problems and support the customer and their mission.
• Ability to develop excellent customer relationships and support rotational military personnel.
• Ability to be dynamic and adapt to a changing foreign environment.
• Excellent communication skills.

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

Learn More & Apply Now!

• RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation – and that, in turn, requires a culture that is diverse, equitable and inclusive.
• We embrace individuality and diversity of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always.

Clearance Information: This position requires a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

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The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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