Senior Field Premium Auditor - Southern CA

Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.
 

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong. 

PURPOSE OF THE JOB 

The purpose of Senior Field Premium Auditor is to analyze, review, and/or conduct insurance premium audits in the field to determine the actual exposures and premium to be charged for policy coverages. This role will audit policyholder’s records and apply rules and company standards. This position exists to ensure accurate and efficient field audits while providing excellent customer service.

TERRITORY:

This individual will need to be based out of Southern CA in either Los Angeles, Orange, Riverside, or San Diego county.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs audits in the field for organizational accounts and resolves applicable disputes.   

• Conducts timely and accurate premium and service audits, examining financial records pertaining to stated premium base.
• Manages audits on larger and more complex accounts and assists in resolving complex disputes.
• Delivers excellent customer service for the entire audit experience including responding to disputes. 
• Provides technical assistance and resolves technical issues with internal and external customers including reviewers, underwriters, and agents.

Communicates with customers, agents, and external constituencies throughout audit.

• Connects with insureds, agents, and company personnel to communicate and provide audit findings and ensure understanding of the change in premium exposures.
• Consults with NCCI/WCIRB and other independent bureaus regarding classification and technical issues.
• Presents status of audit inventory on a regular basis to management.
• Keeps current on information relative to premium auditing through internal and external resources.

Partners with customers to ensure a professional and expeditious audit.

• Examines policyholder’s payroll records and operations.
• Records and summarizes proper payroll and classification used to determine premium.
• Implements an analysis of insured’s business operations to determine appropriate classifications and exposures.

SUPERVISORY RESPONSIBILITIES 

This role does not have direct reports but may mentor/train less experienced field auditors.

EDUCATION AND EXPERIENCE 

• Bachelor's degree from four-year college or university required with a major or emphasis in Accounting, Business or related field, or equivalent combination of education and experience. 
• Minimum 3 – 5 years of related experience as a Field Premium Auditor required.
• Carrier experience preferred. 

CERTIFICATES, LICENSES, REGISTRATIONS 

• Associate in Premium Auditing (APA), Certified Insurance Premium Auditor (CIPA), or Chartered Property & Casualty Underwriter (CPCU) certification preferred.
• Valid driver’s license required. 

KNOWLEDGE AND SKILLS

• Must have a good working knowledge of Commercial Lines policies (i.e., Workers’ Compensation, General Liability, other commercial lines coverages as applicable.
• Experience working with WCRIB, NCCI, and other independent bureaus is highly desirable.
• Must be aware of and understand a variety of payroll and accounting systems, and the differences in Workers’ Compensation jurisdictions.
• Ability to read, analyze, and interpret technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively present information to top management and public groups.
• Solid math skills including the ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to work independently with excellent time management skills.
• Strong verbal and written communication skills.

PHYSICAL REQUIREMENTS  

• Position may require overnight travel – up to 25% in conducting audits and performing other tasks, works with computers and computer screens for multiple hours per day; must be able to lift and carry 25-40 pounds.
• Must be able to drive and be comfortable working independently.

WORK ENVIRONMENT  

• This job is a combination of working from home and working in the insured’s clerical office areas and requires the frequent use of a computer, telephone, and other standard office equipment.
• Requires travel (driving and flying) to insureds’ locations to conduct audits. Customer worksites may vary in the environment.
• Must be comfortable with travel about 68% of the time in the respective territory.

• We are currently not offering employment sponsorship for this opportunity.

The current range for this position is

This range is exclusive of fringe benefits and potential bonuses.  If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.

WHY JOIN ICW GROUP?
•    Challenging work and the ability to make a difference
•    You will have a voice and feel a sense of belonging
•    We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
•    Bonus potential for all positions
•    Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
•    10 paid holidays throughout the calendar year
•    Want to continue learning? We’ll support you 100%

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.