Senior Executive Assistant

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com.

We are seeking a highly skilled Senior Executive Assistant to provide comprehensive support to three leaders in our organization. These leaders are located across the U.S., and your role will be crucial in maximizing their ability to focus on key priorities, driving Alto's continued growth. As a Senior Executive Assistant, you will be a proactive, organized, and adaptable professional who thrives in a dynamic environment.

Accelerate Your Career as You

• Efficiently Manage Complex Meetings and Domestic Travel: Organize intricate internal and external meetings and handle domestic travel arrangements.
• Confidential Information Handling: Skillfully manage confidential and non-routine information while facilitating communication between relevant departments.
• Team Engagement Oversight: Plan and oversee team engagement activities for various teams, whether in person or virtually. This involves managing communications, calendars, and budgets.
• Forge Strong Cross-Functional Relationships: Cultivate relationships with cross-functional partners, stakeholders, and leaders to drive the success of your department and the company.
• Proactive Leader Support: Anticipate the needs of your leaders, plan ahead, and demonstrate resourcefulness. This includes streamlining their workflow by handling tasks such as correspondence, information analysis, document preparation, and acting as a gatekeeper for leader-related matters.
• Prioritize and Communicate: Expertly prioritize conflicting needs even with limited guidance, and keep leadership informed about short and long-term responsibilities and commitments.
• Operational Excellence: Foster operational excellence by creating and maintaining a yearly planning calendar for your teams and developing work-back plans.
• Initiative-Driven Special Projects: Undertake special projects independently or as assigned, showing initiative and requiring minimal guidance.
• Facilitate Team Meetings: Assist in planning team meetings, including all-hands meetings, town halls, off-site events, and other relevant gatherings.
• Process Improvement Advocate: Proactively identify and address inefficiencies in processes and advocate for changes that enhance the company's efficiency, with an understanding of upstream and downstream dependencies.
• Expense Reports and Executive Support: Complete expense reports and fulfill executive requests, contributing to the smooth functioning of your team and leadership.

A Bit About You

Minimum Qualifications:

• BA / BS degree 
• 7+ years of Executive support supporting multiple Executives at once.
• Experience with both Google and Microsoft Office productivity suites
• Experience with Slack

Preferred Qualifications: 

• Customer-Centric Focus: At Alto, our unwavering commitment is to prioritize our patients. While we value all our customers, we consistently begin with the patient and tailor our approach to meet their needs. This steadfast dedication underlines our core mission of building a healthcare company that places people's well-being above all else.
• Discretion: A paramount quality for this role, discretion and maintaining confidentiality are imperative.
• Extensive Cross-Functional Relationship Building: Demonstrated experience in establishing strong connections across various functions, collaborating with numerous stakeholders from different departments, and more.
• Passion for Driving Change: An innate enthusiasm for driving change and serving as a catalyst for improvement across multiple teams.
• Robust Team Engagement Background: A strong history of effectively engaging and motivating teams.
• Problem-Solving Proficiency: The ability to adeptly turn stressful situations into resolved problems.
• Outstanding Communication and Influencing Skills: Proven capabilities to communicate effectively and influence both internal and external partners.
• Thriving Under Pressure: A track record of excelling in high-pressure, fast-paced, and time-sensitive environments.
• Exceptional Organizational Skills: Meticulous attention to detail, superior organizational abilities, and a steadfast commitment to task completion.
• Independent Decision-Making: Demonstrated efficiency as a self-starter and decision-maker who can act on instinct.
• Swift Delivery Across North America Time Zones: The ability to deliver promptly across various time zones in North America.
• Emotional Intelligence and Relationship Building: Proficiency in emotional intelligence and the capacity to establish strong and trustworthy relationships.

Additional Physical Job Requirements

• Reading English, comprehending, and following simple oral and written instructions. 
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  Assessing the accuracy, neatness and thoroughness of the work assigned.
• Communicating with others to exchange information.
• Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. 
• Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. 
• Frequent repeating motions required to operate a computer or phone that may include the wrists, hands and/or fingers.
• Environmental Conditions: occasional exposure to low temperatures or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
• Physical Activities: 
• Occasionally ascending or descending stairs, ramps and the like.
• Moving about to accomplish tasks and/or moving from one worksite to another. 
• Adjusting or moving objects up to 20 pounds in all directions. 
• Operating motor vehicles.
• Occasional sedentary work that primarily involves sitting/standing/driving/flying

Salary and Benefits

Salary Range: $94,000 - $120,000

Commission Eligible: No

Equity Eligible: Yes

Travel: Yes - Required up to 20% of the time.

Location Requirement: Employment at Alto is limited to individuals residing in the following states: California, Connecticut, Colorado, Florida, Nevada, Illinois, New York, Kansas, Texas, Maryland, Washington (WA), Missouri, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Wisconsin.

Employment Requirement: Applicants must be authorized to work for any employer in the U.S.  At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time: Medical, Dental, Vision, 401(k), Group Life, AD&D, Employer paid STD/LTD, generous PTO and parental leave.  

Application deadline: October 1st, 2024

#LI-Remote

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.