Senior Engineering Manager, Customer Platform

At Branch, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our Branch team consists of smart, humble, and collaborative people who value ownership over all. Everything we do is centered around creating a great product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together.

We are looking for a Senior Engineering Manager to lead our Customer Platform team. Our Customer Platform team builds the platform that supports our Product teams, including Authentication, Authorization, Messaging and other important cross-cutting business services.

In this role you will solve high-impact complex technical problems that affect millions of users every day. You will work with a talented group of engineers who are passionate about building secure, scalable, and user-friendly systems. You will have the opportunity to shape the future of our platform, tackle challenges at the intersection of security, scale, and compliance, and collaborate with stakeholders across the company.

As a Senior Engineering Manager, you’ll get to:

• Support and mentor a diverse group of engineers, helping them grow as technologists and leaders.
• Be responsible for continuously improving your team’s productivity and ensuring the success of our platform in a fast-paced environment.
• Manage and prioritize new feature development, ongoing support, and technical debt for large-scale ad serving systems.
• Guide your team through in-depth technical planning discussions with engineers, product, and design; empower them to make effective decisions on platform architecture and implementation.
• Remove roadblocks for your team, escalating when you need additional context or direction.
• Promote a culture of feedback and transparent communication, ensuring your team remains tightly aligned with Branch’s goals.
• Establish measurable goals for your team’s productivity, including metrics that measure platform health (latency, uptime, fill rate, revenue, etc.).
• Coordinate with other engineering managers and directors across the organization to architect and implement complex systems that integrate with the entire Branch product suite.
• Champion best practices for performance, reliability, and security of the platform, ensuring we can handle real-time traffic spikes.

You’ll be a good fit if you have:

• 10+ years of experience in building and scaling products in fast-paced environments.
• 5+ years of experience as an engineering manager or technical lead who has …