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Senior Engineer, SAP S/4HANA Order-to-Cash (OTC)

US-Nationwide-FIELD, United States

We are seeking a highly experienced SAP S/4HANA Order-to-Cash (OTC) Senior Engineer to lead the design, implementation, and optimization of OTC processes within our SAP S/4HANA ecosystem. This role requires a deep understanding of end-to-end OTC workflows, SAP SD (Sales and Distribution) configurations, and advanced S/4HANA functionalities. The ideal candidate will collaborate with business stakeholders, technical teams, and leadership to deliver scalable and innovative solutions that align with organizational goals.

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Responsibilities:

  • Analyze complex business requirements to design SAP S/4HANA OTC solutions covering order management, pricing, shipping, invoicing, and accounts receivable.

  • Configure and implement advanced S/4HANA functionalities such as FIORI apps, Advanced ATP, BRF+, and embedded analytics.

  • Ensure seamless integration of OTC processes with other SAP modules (FI/CO, MM, PP) and external systems.

  • Lead data migration activities for OTC-related data, ensuring data integrity and accuracy during implementation.

  • Identify areas for process improvement and leverage S/4HANA capabilities to enhance OTC workflows.

  • Design and implement custom solutions for complex pricing models, discount structures, and rebate management.

  • Drive automation initiatives to improve efficiency and reduce errors in order processing and billing.

  • Lead large-scale SAP S/4HANA implementation, migration, and upgrade projects, ensuring alignment with business timelines and objectives.

  • Develop detailed project plans, define deliverables, and manage resources effectively.

  • Provide technical leadership and mentorship to junior team members.

  • Serve as the primary point of contact for resolving critical OTC issues, ensuring minimal business disruption.

  • Perform root cause analysis and implement long-term fixes for recurring issues.

  • Monitor system performance and proactively address potential risks or bottlenecks.

  • Provide training and knowledge transfer to end-users, business teams, and IT staff on OTC processes and configurations.

  • Collaborate with cross-functional teams to align OTC processes with organizational goals and industry standards.

  • Create and maintain comprehensive documentation for configurations, workflows, and issue resolutions.

  • Develop and track key performance indicators (KPIs) to measure OTC process efficiency and effectiveness.

Qualifications:

  • Bachelor’s degree in Information Technology, Business Administration, or a related field preferred.

  • 8+ years of experience in SAP SD/OTC roles, with at least 3 years in SAP S/4HANA environments preferred.

  • Proven experience in leading greenfield or brownfield S/4HANA implementation projects.

  • Deep expertise in SAP S/4HANA OTC processes, including order management, pricing, shipping, billing, and accounts receivable.

  • Strong knowledge of integration points across S/4HANA modules (FI/CO, MM, PP) and third-party systems.

  • Proficiency in advanced S/4HANA functionalities like Advanced ATP, BRF+, and CDS views.

  • Hands-on experience with SAP FIORI apps and reporting tools.

  • Familiarity with data migration tools (LTMC, LSMW) and methodologies.

  • Exceptional analytical, problem-solving, and decision-making skills.

  • Excellent communication and leadership capabilities.


What is expected of you and others at this level

  • Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects

  • Participates in the development of policies and procedures to achieve specific goals

  • Recommends new practices, processes, metrics, or models

  • Works on or may lead complex projects of large scope

  • Projects may have significant and long-term impact

  • Provides solutions which may set precedent

  • Independently determines method for completion of new projects

  • Receives guidance on overall project objectives

  • Acts as a mentor to less experienced colleagues

  • Strategic thinker with the ability to balance technical and business considerations.

  • Results-oriented with a commitment to delivering high-quality solutions.

  • Strong organizational skills with the ability to manage multiple projects simultaneously.

Anticipated salary range: $121,600 - $173,700

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage

  • Paid time off plan

  • Health savings account (HSA)

  • 401k savings plan

  • Access to wages before pay day with myFlexPay

  • Flexible spending accounts (FSAs)

  • Short- and long-term disability coverage

  • Work-Life resources

  • Paid parental leave

  • Healthy lifestyle programs

Application window anticipated to close: 03/14/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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Job Profile

Regions

North America

Countries

United States

Benefits/Perks

401k savings Access to wages before pay Access to wages before pay day Access to wages before pay day with myFlexPay Dental Disability coverage Flexible Spending Accounts Health savings account Healthy lifestyle programs HSA Medical Medical, Dental and Vision coverage Mentorship Paid parental leave Paid Time Off Paid time off plan Parental leave Remote-first company Team environment Vision Vision coverage Wide variety of benefits

Tasks
  • Configure S/4HANA functionalities
  • Design OTC solutions
  • Drive automation initiatives
  • Identify process improvements
  • Improve efficiency
  • Lead data migration
  • Lead implementation projects
  • Monitor system performance
  • Processing
  • Provide technical leadership
  • Reporting
Skills

Accounts Receivable Advanced ATP Analytical Analytics Application Development Automation Benefits Billing BRF+ Coding Communication Configuration Data integrity Data migration Design Design Control Processes Documentation Embedded Analytics Fiori Fiori Apps Information Technology Integration KPI development Leadership LSMW Maintenance Management Mentorship Order to Cash Organizational Pay equity Problem-solving Process Improvement Project Management Reporting Root Cause Analysis Sales Sales and Distribution SAP SAP S/4HANA SAP SD Software systems Technical Technical Leadership Training

Experience

8 years

Education

Bachelor's degree Business Administration Engineering Information Technology IT Related Field

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9