Senior Energy Auditor
Maryland Remote Office (MD99)
Senior Energy Auditor
Utilities Programs and Services
Location: Southern Maryland; Waldorf, White Plains, Hughesville, Prince Frederick and Leonardtown
Are you ready to make a difference?
To facilitate program enhancement and growth, we are seeking a lead Home Energy Advisor to manage field staff and conduct residential home energy assessments in accordance with utility program standards. Will be field based and include travel within Maryland.
Why you will love working here:
- Quality of life: Flexible workplace arrangements, work-life balance
- Investment of community: Donation matching, volunteer opportunities
- Investment in you: Tuition reimbursement, 401k matching, Employee Stock Purchase Plan and access to professional development resources
- And many, many more(Ask your recruiter for more details!)
What you will be doing:
- Manage field auditing staff to maximize customer scheduling, workload, and pipeline.
- Contribute to new customer acquisition tactics such as marketing, in-person events, and promotions.
- Coordinate between program subcontractors and auditing staff to minimize customer inconvenience during scheduling.
- Manage subcontractors to promote conversion efforts and relationship between ICF Energy Advisors and installation contractors.
- Invoicing for Audits, HVAC Services, and Jobs.
- Manage and track inventory of direct install measures for internal auditing staff
- Contribute to the continued development of auditing staff by engaging in the enhancement of their audit performance and reporting productivity, building science knowledge, and customer-facing communication skills
- Coordinate with or follow up on program Quality Assurance activities such as field inspections and customer surveys, as appropriate.
- Conduct home energy assessments in residential homes, entering attics, basements and crawl spaces as needed.
- Perform initial air leakage testing, and visual inspection of existing equipment, investigating the main drivers of energy consumption and comfort issues within the home, in a timely and efficient manner.
- Install instant savings measures such as light emitting diodes (LEDs), showerheads and other energy savings devices.
- Prepare summary reports identifying opportunities found during visit
- Promote and encourage adoption of energy saving measures recommended in the home energy assessment.
- Provide or refer customers to technical, administrative and financial assistance.
- Provide information to customers on available incentives and additional resources, including scheduling assistance for comprehensive projects through program-selected installation contractors.
- Address any customer escalations as related to energy assessments or scheduling.
- Monitor program budgets adjusting staffing, scheduling, and operations as necessary.
What we need you to have (minimum qualifications):
- High School Diploma / GED (or applicants can substitute one year of related experience for one year of education)
- 4+ years of experience promoting energy …
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Must have a reliable vehicle
Benefits/Perks401(k) matching Access to professional development resources Donation matching Employee stock purchase plan Equal opportunity employer Flexible workplace arrangements Inclusive workplace Professional development resources Reasonable accommodations Tuition reimbursement Volunteer opportunities Work-life balance
Tasks- Assessment
- Communication
- Conduct home energy assessments
- Customer Service
- Development
- Manage subcontractors
- Navigate change
- Quality assurance
- Reporting
- Shape the future
- Testing
- Training
Access Analytical Auditing Building Science Communication Construction Customer service Deployment Development Energy Energy Efficiency Energy Modeling HVAC Invoicing Logistics Marketing Microsoft Microsoft Office Microsoft Office Suite Operations Policy Problem-solving Quality Assurance Reporting Reports Sales Technical Technology Services Testing Training Writing
Experience4 years
EducationBachelor's Bachelor's degree Communication Construction Education Energy GED High School High school diploma Marketing Policy Science
CertificationsBPI BPI Building Analyst Energy Auditor
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9