Senior Endpoint Engineer (Remote)

WHO WE ARE

Supported by more than 4,000 employees in nearly 100 locations across the United States, we provide a full continuum of engineering and consulting services, including design, planning, architectural, environmental, construction and program management. Our clients include U.S. federal, state and municipal governments, foreign allied governments, and a wide range of commercial clients. Michael Baker is committed to delivering a standard of excellence that fosters a culture of innovation, collaboration and technological advancement to help solve our clients' complex challenges.

JOB DESCRIPTION

The role of the Senior Endpoint Engineer IV is to lead, strategize, design, build and implement endpoint configurations including Windows and Macintosh OS, as well as Mobile Application Management for users and applications across both the virtual and physical desktop environments. This position also leads teams responsible for the strategy, design, build and maintenance of desktops including software and all aspects of users roles and groups as well as asset management. The Endpoint Engineer works closely with leaders from Security Operations, Asset Management, Infrastructure and Service Desk areas to strategize and design how best to manage enterprise endpoint assets for the entire lifecycle of that asset.   Enabling efficient onboarding and offboarding as well as provisioning end-users with proper devices, applications and privileges is crucial to the role. This position can also act as a team leader to other members of the team to help manage devices and software assets for the organization.   The person in this position is responsible to ensure the strategies and processes are to ensure that all desktops OS configurations, mobile devices, and applications are maintained and delivered properly across the entirety of the organization.   This person will also plan, prioritize, and lead staff in technical responsibilities, projects and timelines and job performance including hiring, terminations, reviews, and salary adjustments

Essential Duties & Responsibilities

•             Design innovative endpoint related tooling, processes, and solutions with an emphasis on automation, scalability, and security.

•             Lead and mentor a team of engineers, fostering collaboration, innovation, and continuous development. 

•             Exceptional experience with Windows and Mac operating systems administration, configurations, security, and compliance management 

•             Exceptional understanding of the Windows Desktop OS architecture, packaging, scripting, and automated deployment tools (SCCM, MDT, PowerShell), MS Office Suite, Active Directory, GPO, Citrix and BitLocker administration.

•             Develop and deliver status reports and maintains accurate and up-to-date Project plans

•             Exhibited and proven experience with PowerShell for large-scale enterprise change management (Python or other similar DevOps languages acceptable) 

•             Experience with Active Directory and Domain Management and Group Policy Management

•             Experienced with automation and packaging of Windows Desktop OS and platform applications, as well as with the macOS and related automation platforms utilizing Intune.

•             Exceptional technical problem solving and root cause analysis skills.

•             Experience integrating peripherals with Mac and Windows OS

•             Collaborate cross-functionally with other IT teams to enhance our overall device management methods, security and capabilities.

•             Apply critical thinking to help our team assist our business partners by achieving their planned business objectives

•             Exposure to Windows Autopatch, WSUS, SCCM/MECM, and/or 3rd party tools for updates and patch management

•             Experience with Azure Update Manager (Patch Management) is considered a strong plus

•             Ability to continually learn new skills and technologies, and work with little to no supervision.

•             Ability to plan and assign work to other team members. 

•             Experienced project manager with the ability to envision, plan and manage large change-management activities involving end-user endpoint and mobile technologies.

•             Exceptional understanding of endpoint security fundamentals and OS hardening.

•             Strong written and verbal communication skills.

•             Experience with endpoint engineering concepts such as registry editing and command-line utilities.

•             Comfortable with security tools such as EDR/XDR, firewall, and inventory management applications

•             Track record of successful planning, analysis, implementation and testing of complex operating system software upgrades or new releases and assesses any impact to other software products being utilized.

Experience 

•             Overall 12+ years in IT experience demonstrating broad understanding of multiple technologies at the enterprise level as well as deep knowledge in areas related to this position. 

•             4-5 years expertise with MS Intune strategic design, configuration, deployment, and ongoing support for corporate managed and Bring-your-own-device (BYOD) deployments. 

•             5+ years’ experience with Microsoft Entra Active Directory and Microsoft O365 Administrative functions including device management, user management and group management

•             3-4 years’ experience using Windows Update inside Intune for patching including Microsoft patching, 3rd party software maintenance and driver maintenance 

•             3-5 years’ experience using Windows Update inside Intune for patching including Microsoft patching, 3rd party software maintenance and driver maintenance.

•             Highly experienced with creating a program to manage software distribution models using roles and groups and also creating software packages via various methods, including packaging for physical and virtual desktops (VDI) for automated unattended deployments.

•             In depth knowledge and experience with server and desktop operating systems such as Windows Server 2019 and 2022, Windows 10/11 and MacOS 14/15 (Sonoma/Sequia)

 

Education 

Bachelor’s degree in computer science or a closely related discipline

Minimum Qualifications, Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•             Ability to make sound and logical judgments.

•             2-3 years leading or managing team members in a similar role.

•             Highly experienced and proven track record of project management methodologies and project execution

•             Strong understanding of the organization’s goals and objectives.

•             Strong interpersonal, written, and oral communication skills.

•             Ability to perform general mathematical calculations for the purpose of creating needs assessments, budgets, licensing decisions and so on.

•             Passionate about research into problems and issues impacting good employees and the company with a proven ability to deliver solutions.

•             Exceptional ability to prioritize and execute tasks under high levels of presser and to make sound decisions.

•             Experienced team leader willing to help others learn and grow and remain productive. 

•             Ability to present ideas in a user-friendly language.

•             Highly self-motivated and directed.

•             Excellent attention to detail.

•             Strong customer service orientation.

•             Experience working in a team-oriented, collaborative environment.

•             Able to craft presentations suitable for senior management explaining both strategic and tactical solutions that will aid the company in managing all forms of endpoints from mobile to physical PC’s to virtual environments. 

COMPENSATION

The approximate compensation range for this position is $119,000 to $166,000.  This compensation range is a good faith estimate for the position at the time of posting.  Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location.

Michael Baker International, a leading provider of engineering and consulting services, including design, planning, architectural, environmental, construction and program management, has been solving some of the world’s most complex infrastructure challenges for more than 80 years with a legacy of expertise, experience, innovation and integrity.

Based in Pittsburgh and with nearly 100 offices nationwide, we partner with clients on everything from roads, bridges, tunnels, mass transit, and airports, to water treatment plants, arctic oil pipelines, environmental restoration and specialized overseas construction. We serve as a trusted adviser to the communities we serve, making them safer, more accessible, more sustainable and more prosperous.

We provide visionary leadership in facilitating transformational change for our clients. Our work delivers differentiating innovations and dedicated experts who challenge the status quo and share a world of diverse experience and an impassioned entrepreneurial spirit. We deliver quality of life.

We Make a Difference.

Michael Baker International is proud to be an Affirmative Action/Equal Opportunity Employer. Michael Baker International provides equal employment opportunity for all persons, in all facets of employment. Michael Baker International maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks. We encourage all qualified applicants to apply for any open position for which they feel they are qualified and all will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, gender identity, national origin, citizenship status, marital status, genetic information, disability, protected veteran status or any other legally protected status.

EEO is the Law. Applicants to and employees of Michael Baker International are protected under Federal law from discrimination.
*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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