Senior Director, Revenue Cycle Management - USA - TX - Remote

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

This position will report to the Vice President of Revenue Cycle Operations and is responsible for overseeing and coordinating all revenue cycle initiatives with a goal of maximizing reimbursement and key performance metrics, in a cost-effective manner that follows Federal, State, and Payer-specific billing guidelines and requirements.

This person will work with the Revenue Cycle leadership, Finance, and the Centers of Excellence leadership to create financial viability and scalability for the organization. This position will champion development of lean processes to ensure best in-class, client focused revenue cycle operations with metric driven performance-based accountability.

This individual will be a key stakeholder to support initial payer set up, ongoing support in relation to integration and revenue. This will include identifying process improvement opportunities and representing the team’s needs and objectives to various Teladoc Health departments.

This role will require expert knowledge of professional claims revenue between multiple payers and providers. This will include all aspects of the revenue cycle including eligibility, benefit plan design / setup, billing, claim adjudication, and reconciliation.

• Execute Revenue Cycle vision and strategic initiatives
• Co-chair Revenue Cycle Claims Steering & Denials Committee
• Develop and maintain excellent relationships with other internal and external departments
• Implement initiatives and system efficiencies to optimize services and operations and develop and implement new programs
• Implement programs, …