Senior Director of Patient Access

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

The Senior Director of Patient Access Operations will play a pivotal role in driving the transformation of front-end services at R1. This individual will be instrumental in identifying new ways to enhance performance at our customers' sites and will work closely with front-end team members to implement effective solutions.

Here’s What You Can Expect

• Identify and capitalize on opportunities for process, cost, and patient satisfaction improvements in scheduling processes.
• Challenge best practices and seek opportunities for process improvements that enhance patient, provider, and operational performance measures.
• Collaborate actively with various shared service functions to develop a one-team mindset.
• Demonstrate the ability to gain buy-in and drive change across an entire client department, including leadership and staff.
• Participate in and facilitate client meetings to drive collaboration.

Required Qualifications:

• HS Diploma/GED
• 8-10 Years of Revenue Cycle Management experience – with at least 5 years of leadership experience
• Strong experience leading the Revenue Cycle Operations within a Hospital setting and/or demonstrated, relevant client management and consulting skills and domain knowledge

For this US-based position, the base pay range is $125,572.97 - $218,451.48 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 25.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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