Senior Director of Communications

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Senior Director of Communications

Are you a strategic, creative, and resourceful communicator with a passion for storytelling and building strong relationships? eHealth is searching for a Senior Director of Communications to lead consumer, SMB, Partnerships and Brand Communications to lead how we engage with individuals, small businesses, and our valued partners. This role is about crafting innovative strategies that drive connection, build trust, and amplify our brand through impactful storytelling and communications.

As the leader of this function, you’ll develop and execute communications strategies across earned media, new media, and partnership communications, while also working closely with the C-suite, including the CEO, to ensure alignment and messaging consistency at the highest levels. This role is responsible for creating and overseeing the eHealth public relations and external and internal corporate communications strategies. You will build and lead a team, including managing a Senior Manager of Media Relations / Research + Insights and a Social Media Manager, to extend our reach and impact. This role reports to the SVP of Communications.

What you'll do:

• Create and implement communication strategies that resonate with consumers, SMBs, and partners, leveraging creative storytelling and data-driven insights.
• Drive earned and new media strategies, securing impactful coverage across traditional outlets, digital platforms, and emerging channels.
• Lead partnership communications, ensuring strong alignment with external stakeholders to amplify shared goals and successes.
• Collaborate closely with the C-suite and CEO, acting as a trusted advisor and ensuring messaging reflects leadership’s vision and priorities.
• Act as the go-to resource for cross-functional teams, providing expert guidance on communications initiatives.
• Harness AI tools to enhance communications projects, from content creation to strategy optimization, keeping us at the forefront of innovation.
• Manage agency contractors as needed, ensuring that deliverables are on time and of the highest quality
• Demonstrate eHealth’s values in your behaviors, practices, and decisions. 

What we’re looking for:

• Proactive leadership: You anticipate challenges and opportunities, staying one step ahead to drive results.
• Hyper-organized approach: You thrive on managing multiple priorities, keeping projects on track and teams aligned.
• Entrepreneurial spirit: You excel in building from the ground up, love testing new ideas, and find solutions in uncharted territory.
• Clear and over-communicative style: You know the value of frequent, transparent communication to foster alignment and trust.
• Exceptional writing skills: Your writing is crisp, engaging, and perfectly tailored to any audience or platform.
• AI fluency: You’re adept at using AI tools to elevate communications projects and deliver exceptional results.
• Proven earned and new media expertise: You have demonstrated experience building strategies for traditional outlets, digital platforms, and cutting-edge media channels.
• Experience working with C-suite leaders: You’re confident managing relationships with senior executives, ensuring messaging reflects leadership’s vision and engaging effectively with the CEO.

Qualifications:

• Senior level experience with proven track record of driving effective communication plans in a fast-paced, direct-to-consumer business.
• 15+ years leading public relations and corporate communications.
• 15+ years of managing a team of communication professionals.
• Bachelor’s or Master’s degree required.

If you’re excited about shaping narratives, building innovative campaigns, and driving impactful communications for consumers, SMBs, and partners—while collaborating with senior leadership to make it happen—we’d love to hear from you.

What we offer:

• Generous benefits include medical, dental and vision beginning on your first day of employment
• 401K with matching
• Tuition reimbursement
• Employee stock purchase program
• 12 company paid holidays and flexible time off (PTO for non-exempt)

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The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes an annual performance bonus, plus an array of benefits designed to support employees’ personal and professional wellness. For more information on our total rewards offerings, please visit our career site.

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Base Pay Range -$193,000 - $257,300

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eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

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