Senior Director of Channel Strategy and Insights

COMPANY PROFILE

Code.org® is a nonprofit dedicated to expanding access to computer science in K-12 schools and increasing participation by young women and students from other underrepresented groups. Our vision is that every student in every school has the opportunity to learn computer science as part K-12. The leading provider of K-12 computer science solutions in the largest school districts in the United States, Code.org also created the annual Hour of Code campaign, which has engaged more than 15% of all students in the world!

JOB SUMMARY 

The Senior Director of Channel Strategy and Insights will oversee the integration of all media channels (paid, earned, and owned) at Code.org, with a strong focus on driving strategic decisions related to media, analytics, and performance. This role will ensure that all marketing channels are aligned, optimized, and delivering maximum impact. 

DUTIES AND RESPONSIBILITIES

Channel Strategy

• Define and lead the overarching strategy for integrating paid, earned, and owned media channels to ensure that each channel is aligned and optimized to work together for maximum effectiveness.
• Develop segmented audience strategies to tailor each media channel and platform to meet the unique needs of different audience segments (e.g., students, educators, parents, policymakers, donors).
• Lead the intentional evolution of our marketing channels, ensuring alignment with best practices, audience needs, and organizational goals.
• Proactively lead the integration of emerging media channels and innovative trends to ensure that Code.org remains at the forefront of media strategy and audience engagement.
• Monitor media trends, industry developments, and competitive landscapes to ensure that Code.org's media strategies remain innovative and effective.

Cross-Channel Leadership & Alignment 

• Foster collaboration between channel managers, creative teams, and other stakeholders to ensure media strategies align with content and broader business and marketing objectives.
• Ensure that insights from one channel or platform are shared and integrated into others, maximizing the impact of media investments and creative content.
• Partner with channel managers to ensure that channel-specific strategies are aligned with the broader media integration plan, driving cross-channel collaboration and synergies.
• Guide channel managers in their day-to-day media execution, ensuring that each channel is delivering on its strategic objectives and contributing to overall performance goals.
• Lead and mentor channel managers, ensuring they are equipped with the tools, insights, and resources needed to optimize their respective channels.
• Collaborate with cross-functional teams to ensure alignment across organizational activities and ensure media strategies meet the needs of all audience segments.
• Foster a culture of collaboration and data-driven decision-making across teams, driving continuous optimization and innovation.

Reporting and Analysis:

• Oversee the reporting and analysis of media and creative performance, ensuring that data insights lead to continuous campaign improvements.
• Define key performance indicators (KPIs) for each channel, ensuring alignment with broader business goals and providing actionable insights.
• Lead the creation of performance dashboards to visualize campaign impact and drive strategic decisions for media and creative optimization.
• Lead the process for key reports, ensuring that we uncover and communicate the 'why' behind the data, telling the story of why certain trends or outcomes are occurring, not just what the numbers are showing. Key reports include monthly performance reports, post-campaign reports, and quarterly business reviews (QBRs).

Optimization and Performance Management:

• Drive continuous optimization efforts across media channels, using data insights to identify gaps and opportunities for improvement.
• Work with channel managers to optimize campaigns, ensuring resources are allocated efficiently to achieve the best results.
• Establish a culture of testing and experimentation (e.g., A/B testing, media mix modeling) to drive incremental improvements and refine strategies.
• Continuously analyze audience behavior and engagement data to refine strategies, ensuring Code.org's messaging is relevant and impactful across all media channels.

Media Operations 

• Streamline media operations to ensure smooth execution of integrated campaigns, collaborating with media, creative, and operations teams to maintain efficiency.
• Ensure that creative and media assets are delivered on time, correctly formatted, and effectively targeted across channels.
• Implement anomaly detection protocols to identify deviations in performance and escalate issues for rapid resolution.

EXPERIENCE & QUALIFICATIONS

We seek candidates who have:

• Bachelor’s degree in Marketing, Advertising, Communications, or a related field.
• Minimum of 10 years of experience in comms planning or channel strategy, with a strong focus on the integration of media channels.
• Proven expertise in marketing analytics, with a deep understanding of how to leverage data and performance metrics to optimize media strategies.
• Strong track record in overseeing large-scale, multi-channel media campaigns, ensuring alignment, optimization, and performance across all channels.
• Experience in managing cross-functional teams and leading collaboration between media, creative, and other marketing departments.
• Strong analytical skills and experience using data to drive decisions and optimize performance.

We prefer candidates who also have:

• Experience in the nonprofit or education sector.
• Familiarity with global media strategies and multi-market campaigns.
• Leadership experience, with the ability to inspire and guide a team towards achieving shared goals.

In addition, candidates must:

• Be a U.S. Citizen or Permanent Resident
• Be located in the United States
• Pass a pre-employment background check
• Be willing to travel a minimum of two times per year for team events 
  

WHAT IS THE INTERVIEW PROCESS LIKE?

Step 1: Informational Interview - learn more about the role and share your experience (30 minutes)
Step 2: Homework (~3 hours)
Step 3: Interviews with several members of the Code.org team (~ 3 hours)
Step 4: Final Interview (1 hour)
Step 5: Reference Checks 

All interviews are currently being conducted virtually via Zoom

TO APPLY

Our team will review all applications on an ongoing basis and if we believe your qualifications would make a great fit, we'll contact you to schedule an informational interview.

COMPENSATION & BENEFITS PACKAGE

The expected salary range for this position is $146,700-163,000. Most offers are on the lower end of the salary range and are at the company’s sole discretion based on the final candidate’s experience. This allows us to provide a fair and equitable approach to compensation when setting pay and maintaining internal pay equity.

We also offer a comprehensive benefits package for full-time employees that includes:

• Technology subsidy consistent with our Bring Your Own Device environment 
• Flexible, engaging, and remote working environment
• Paid time off: 3 weeks vacation annually, sick leave, and 'winter break' office closure the two weeks that include Christmas and New Years
• Medical, dental and vision premiums paid at 100% for FT positions and their dependents
• Option to participate in 403b retirement plan
• Annual professional development stipend 
• The opportunity to help students learn better and change the face of computer science

A unifying approach in a divided world

Code.org's global role in the K-12 computer science movement is only possible because we use a unifying approach across diverse and often divided stakeholders. At a time of increasing polarization, the idea of increasing opportunity for students unites people from across the political spectrum. Code.org's team members, students, teachers, and supporters have diverse and diverging view points, and they are all welcome in our mission. Read more. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.