Senior Director, Eye Care

Warby Parker is on the lookout for a strategic Senior Director of Eye Care to lead our Eye Care Field Leadership team. Reporting to the VP of Eye Care, you’ll use your innovative, detail-oriented, and forward-thinking approach to drive big, positive change for the business. Your work will directly impact our optometrists, retail teams, and—most importantly!—customers and patients. Our ideal candidate is entrepreneurial and collaborative, and someone who continuously innovates to achieve great results. Sound a lot like you? Read on!

What you’ll do:

• Develop and execute comprehensive expansion strategies for eye care services, targeting sustainable growth while maintaining strong financial performance
• Lead a team overseeing day-to-day eye care operations with a focus on exemplary patient care, operational excellence, and strategic innovation
• Design and implement scalable systems and technologies that enhance optometrist efficiency, patient experiences, and operational workflow
• Serve as a strategic liaison between optometry teams, retail operations, internal partners, and leadership
• Establish and monitor and drive key performance metrics for scheduling, patient processes, and exam offerings
• Conduct regular market and technology research to identify emerging trends in vision healthcare and potential strategic opportunities
• Manage complex cross-functional projects with clear timelines, deliverables, and measurable outcomes
• Advocate for our optometrists, ensuring that their insights and challenges inform strategic decisions 
• Develop programming that supports the growth and development of our optometrists and Eye Care team leaders
• Work collaboratively with Retail team partners to drive success metrics and overall productivity

Who you are: 

• Backed by 11+ years of progressive leadership experience in healthcare operations, medical technology, or a related field
• Known for your proven track record of driving organizational transformation and achieving measurable business results
• Equipped with a deep expertise in optometry (clinical experience as an OD or direct operational management preferred)
• Someone with the organizational agility to support our growing network of in-person and remote doctors

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Flexible vacation policy
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Support
• Education Reimbursement
• Free eyewear
• And more (just ask!)

Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus and an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.