Senior Director, Digital Product Management

Tides is a nonprofit and philanthropic organization committed to advancing social justice.  We work across the social sector to shift power to communities of color and other groups historically denied power. 

Centering equity and justice in everything we do, we collaborate in deep partnership with movement leaders, nonprofits, donors, foundations, and corporations to amplify the impact of their work by providing services like fiscal sponsorship, donor advised funds, grant making, and a variety of innovative solutions. Learn more at tides.org.

Are you passionate about building cutting-edge digital products to drive positive social change? Do you possess expertise in digital strategy, product management, UX design, and product vision and requirements and want to apply your skills in social justice? If so, Tides invites you to join our team as Senior Director, Digital Product Management. 

At Tides, we are dedicated to amplifying the efforts of change-makers and organizations working to advance social justice. We believe in harnessing the power of technology to address complex social challenges and drive meaningful impact in communities worldwide. 

As a Senior Director, Digital Product Management, you will play a crucial role in advancing our mission by designing innovative digital, mobile and AI-driven solutions that empower our partners and stakeholders. You will be able to collaborate with a diverse team of professionals, activists, and thought leaders committed to creating a more just and equitable society. 

This position offers a unique opportunity to apply your expertise to real-world social justice initiatives and make a tangible difference in the lives of marginalized communities. If you are ready to use your skills for good and be part of a dynamic team driving positive change, we encourage you to apply and join us on this inspiring journey. 

This role will be responsible for two functional areas: 

1. Digital strategy: The leader in this role will drive digital strategy discussions and work with the Sr Director, IT to define the digital strategy for discreet areas. Qualifying opportunities by doing user studies, creating business cases, and determining the potential. In this area, the person will play the role of an internal consultant and work with different stakeholders to understand the problem statement, define the digital strategy for solving the problem, and document high-level requirements and high-level wireframes for the technology solution. 

1. Digital product strategy and management: Leading a team of resources to define the user experience, detailed product requirements, detailed process flows, and other product requirements-related artifacts. The technology team will use these artifacts to build the product. Own the ongoing pipeline management for key products that require ongoing changes.  

• Define the digital strategy for specific business areas and problem statements 
• Conduct user interviews, facilitate design thinking workshops and user testing of products to capture requirements for new products 
• Build high-level financial and mission impact quantification models to calculate business cases for projects 
• Own the transformation project pipeline and intake process 
• Lead the team to create business capability maps, detailed process flows, requirements and user stories for specific opportunities 
• Lead the team to define wireframes and user experience design for digital products 
• Understand the business model and operations. Compare with industry best practices and identify opportunities for Innovation 
• Partner with cross functional teams across the organization to define opportunities that can be solved using technology and data

• Consulting experience with big four or other top tier management consulting firms or with large organizations playing similar roles preferred
• Experience driving change in organizations 
• Ability to define business capabilities for digital products  
• Experience with creating high-level wireframes and high-level user experience design 
• Experience with design thinking, design sprint, empathy workshops and other processes for driving product innovation 
• Experience with creating detailed current state and future state process flows 
• Ability to create financial models for project business cases 
• Experience with business analysis and documentation of product requirements for digital technology initiatives 
• Constantly willing to push boundaries and overcome obstacles 
• Strong communication skills and ability to engage with executives

• Bachelor’s Degree in Business Administration, Digital Strategy or related discipline. Master’s Degree Preferred.
• At least 10+ years of experience with 5+ years of experience with digital products

Compensation

Tides is committed to providing a competitive compensation package. We value pay equity and account for factors such as your location within the U.S., your skills and your relevant experience, and we will not ask for your salary history. Your starting salary will fall into one of three ranges, depending on your location:

• National market: $159,200 - $199,000 (Most U.S. states)
• Moderate market: $173,600 - $217,000 (Boston, Chicago, Los Angeles, and D.C. metro areas) 
• High market: $191,000 - $238,800 (New York City and San Francisco metro areas)

Please note the above geographic areas are examples and not a complete list. Our talent acquisition team will review your application and confirm your placement within this structure at the beginning of the interview process.

Application Instructions

Please submit your resume and a thoughtful cover letter. Your cover letter should express why you’re a great candidate for this role, and your motivation for joining our team at Tides.

Application Deadline: Thursday, September 19, 2024 at 11:59pm Eastern Standard Time

Life at Tides

Working at Tides connects you with world-class teammates, enduring relationships, and an inspired sense of purpose - while our employee benefits support our team’s talent and well-being. Our hybrid work model supports staff who are based all across the United States, in addition to maintaining our offices in New York & San Francisco.

Equal Employment Opportunity

We look forward to reviewing applications from all qualified jobseekers. We strongly encourage applications from women, people of color, and bilingual and bicultural individuals, as well as members of the LGBTQIA+ communities. No applicant will be discriminated against because of their race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. Pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider qualified applicants with arrest and conviction records.

Applicants with Disabilities

Reasonable accommodations will be made so that all who are interested may participate in our interview process. If you are in need of an accommodation, please advise in writing at the time you apply.