Senior Director, Development Operations

Who We Are:
The States Project (TSP) connects the importance of state legislatures to every aspect of our lives and brings together communities to help build a healthy, sustainable, and prosperous future for all. 
Our electoral work focuses on winning governing majorities in the states by making state legislative campaigns more effective and better funded. Our policy work provides nonpartisan tools and resources that connect a diverse community of state lawmakers committed to improving lives for the people they serve.  We do it because we believe that state legislatures are the strongest force for change in this country.
We encourage you to find out more about our values here.
 POSITION TITLE: Senior Director of Development Operations, The States ProjectLOCATION:  National. 100% Remote, with 20-25% of expected travel including in-person team meetings and events. DEADLINE TO APPLY: February 7th, 2025.
Position Details:This is a full-time, exempt at-will position. The team currently operates remotely, with occasional in-person team retreats, etc. Some travel will be required. Additional evening and weekend hours are sometimes required to fulfill the duties of this position.
TSP is committed to the safety of our employees and has a communicable disease policy in place.  If you have any questions about our safety protocols, please contact us.

The Opportunity:The States Project is seeking a Senior Director, Development Operations that oversees and optimizes the development team’s operational systems, workflows, and processes to ensure efficiency, scalability, and alignment with our fundraising goals. This role involves strategic planning, project management, and leadership across multiple teams. 
The Senior Director, Development Operations will have the ability to manage multiple concurrent projects, reason analytically, and relationship manage a variety of internal and external stakeholders.
We value diversity, equity, inclusion, and belonging at The States Project. Women, people of color, trans/genderqueer people, individuals with disabilities, and veterans are especially encouraged to apply. 

What You Will Do:

• Principal activities will include but not be limited to:

Development Stakeholder Management:
• Monitor workflows to ensure compliance with relationship management rules, industry standards, and legal regulations.
• Conduct regular audits of processes, identifying discrepancies or areas of non-compliance.
• Train and educate team members on policies, best practices, and compliance requirements.
• Develop and implement a prospect research pipeline that will identify, evaluate, and engage supporters. 

Strategic Planning:
• Develop and implement long-term strategies for system integration, process improvements, and operational excellence with partnership.
• Align systems and processes with development and business objectives.

Systems Oversight:
• Institute a robust checks-and-balance system, ensuring accurate reconciliation of donations with financial and other records.
• Manage the design, implementation, and maintenance of the Development team’s tools such as the CRM.
• Ensure systems are scalable, secure, and meet the evolving needs of the development team.

Process Optimization:
• Analyze existing workflows and identify inefficiencies or bottlenecks.
• Lead process re-engineering initiatives to enhance productivity and reduce costs.
• Implement automation where appropriate.

Cross-Functional Leadership:
• Collaborate with department heads to understand and work to resolve operational challenges and requirements.
• Ensure systems and processes support cross-functional collaboration and communication.

Vendor and Stakeholder Management:
• Manage relationships with external vendors and service providers.
• Negotiate contracts and ensure service level agreements are met.

Team Management:
• Provide team members with the information, tools, and resources to improve performance and reach objectives.
• Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one-on-ones and performance reviews.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence. Hire, orient, and lead team members as necessary.

What You Bring To The Partnership:

• Passion for and alignment with the organization’s mission, vision, and theory of change.
• Commitment to diversity, equity, inclusion, and belonging.
• Self-starter with a drive to make things happen: proven track record of excellence and high standards for success.
• Highly collaborative approach.
• No job is too small mindset.
• Excellent written and verbal communication skills.
• Capable of analyzing and using data to make resourcing and programmatic decisions.
• Capable of independently managing time and tasks associated with a fast-paced organization.

What Makes You a Unique Fit for This Role:

• Bachelor’s degree in a marketing, business, non-profit leadership, or related area of study.
• Graduate degree preferred. 
• Minimum of 10+ years of experience fundraising for PACs and 501c4’s and 501c3’s, with a strong preference for PAC and C4 fundraising experience.
• 5+ years experience building and maintaining fundraising infrastructure, primarily working in donor databases.

Benefits:The position offers a competitive benefits package. Benefits currently offered include 75% paid coverage of medical, dental, and vision for individuals and dependents, basic life insurance, an employee assistance program, unlimited PTO, 401(k) matching, annual professional development, wellness, and work-from-home stipends and paid family leave.
Compensation:The salary for this position is $164,025 - $173,138 per year*. Salary offers are made based on the market rate and the candidate's demonstrated level of proficiency, experience, and credentials.
*The pay rate or range noted for this position is in compliance with NYC’s Pay Transparency Act and other state and local laws.
TSP does not discriminate based on gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law. TSP values diversity and strongly encourages women, individuals with different ethnic and racial backgrounds, sexual orientations, gender identities, abilities, religious beliefs, and military backgrounds to apply.
TSP complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact People & Culture, Logan Booker at Logan@statesproject.org.
What You Can Expect During the Recruitment and Hiring Process:All applicants will submit a resume and cover letter. Selected applicants will be moved forward to a phone screen. The next steps will include interviews with staff and leadership. Apply