Senior Director, Clinical Applications

Job Summary:

The Senior Director, Application Development is responsible for strategic oversight of software development using innovated solutions. They will define, implement, and maintain the company’s clinical integrations with Guiding Care and cross-functional system integrations and are instrumental in creating IT roadmaps and advocating for cutting-edge technologies to ensure evolution of CareSource solutions.

Essential Functions:

• Set vision, direction and execution for multiple business areas
• Lead pioneering innovative application development teams
• Develop strategy and high-level implementation plan for the delivery of new applications
• Validate the business proposition associated with new application initiatives
• Develop long term solutions focused on real-time processing
• Provide strategic plan for continual competitive enhancements to our application portfolio
• Employ best-practice software release management processes
• Ensure software projects are completed according to development methodologies, product specifications, and are properly documented
• Direct and lead the department as part of a corporate-wide software and automation validation program
• Provide leadership in dealing with 3rd party integration vendors
• Assess the technology platform to ensure reliability, availability, security, cost and performance, justification, regulatory, infrastructure and short/long term planning
• Develop technical, project management and leadership skills of IT professionals
• Represent IT in project and/or business meeting and engagements
• Foster relationship management through communication; to include, business decisions required by technology, development status, problems and issues, project status and success
• Assure quality application programming, analysis, and specification development
• Recommend or modify programs as necessary to implement enhancements, resolve production problems, or improve operating efficiency
• Coordinate vendor relationships and commitments on project involvement/deliverables
• Conduct preliminary studies to define needs and determine feasibility
• Partner closely with business partners by conferring with clients regularly, asking challenging questions, and analyze business/functional requirements
• Develop logic flow and/or configuration of current or proposed applications as projects and/or responsibilities require
• Compile required documentation for system and revision including charts, correspondence, system detail, instruction manuals, etc.
• Participate in system development or infrastructure design and configuration
• Initiate and lead support activities including problem analysis, technical evaluation, work estimates, and implementation services
• Coordinate support or project activities with all applicable constituents including customers using the systems, IT staff supporting the systems, vendors, third parties, and business managers
• Identify, organize, and assemble resources and communications to facilitate work completion
• Keep appropriate documentation of all problem occurrences updating with problem description, origin of occurrence, steps taken, and resolution information
• Identify, document, recommend, and communicate ideas for process improvement that maximize workflow
• Assist in implementation activities and post-production support …