Senior Director & CFO, Chronic Care Management

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

We are seeking a dynamic and strategic Senior Director & CFO to lead the financial oversight for our Chronic Care business. In this pivotal role, you will be responsible for managing the P&L, driving financial forecasting, and long-range business planning. You will partner closely with General Managers and senior leadership, providing financial insights and recommendations to steer the business toward growth and improved profitability.

This role is open to working 100% remote within the United States. EST is preferred.

Essential Duties and Responsibilities

• P&L Management, Reporting & Forecasting:
  Lead the monthly reporting and forecasting of product financials, including full P&L, revenue, and operating metrics for the Chronic Care division. Partner with the GM of Chronic Care to develop the Annual Operating Plan (AOP) and Long Range Plan (LRP), ensuring alignment with broader business objectives.
• Strategic Business Partnering & Pricing:
  Collaborate with the GM on pricing strategies, performance guarantees, and go-to-market development. Serve as a thought partner in the development of growth strategies and ensure the Deal Desk is equipped with the most up-to-date financial inputs for pricing calculators and deal structuring.
• Investment Strategy & Project Leadership:
  Participate in key strategic projects, including the development of business cases for the Strategic Investment Council (SIC). Support the allocation of capital investments into Chronic Care initiatives by delivering clear analyses on ROI, revenue growth potential, and customer enrollment targets.
• Data-Driven Insights & Financial Analysis:
  Develop and maintain key financial insights, such as profit segmentation by SKU/customer and unit economics. Conduct ad hoc analyses as requested by the GM to guide decision-making. Use complex data to provide context behind the numbers, enabling leaders to make informed, actionable decisions.
• Cross-Functional Liaison:
  Act as the primary liaison to the Finance department, ensuring alignment on all financial matters related to Chronic Care. This includes providing regular updates on financial performance and strategic initiatives to ensure accurate and timely communication across departments.
• Collaboration & Accountability:
  Work closely with the GM of Chronic Care. Provide financial guidance, hold leaders accountable for financial outcomes, and ensure business goals are achieved. Offer strategic recommendations to support growth while addressing potential risks and challenges.
• High Emotional Intelligence (EQ):
  Demonstrate patience and adaptability in a nuanced and data-intensive business. Engage in active listening and collaboration, ensuring productive partnerships across the organization while holding business leaders accountable when necessary.

Supervisory Responsibilities:

Yes

Qualifications Expected for Position

Required Qualifications:

• 10+ years of progressive finance leadership experience, with significant exposure to P&L management, forecasting, and strategic financial planning
• Demonstrated ability to coordinate information across multiple parts of a business and build effective business relationships within an organization
• Fluent understanding of P&L dynamics and unit economics
• Bachelor’s degree required, preferably in finance, accounting, or business administration; MBA highly preferred

Preferred Qualifications:

• Experience within healthcare, chronic care, or similar industries preferred
• Experience in Investment Banking, Private Equity, or Management Consulting
• Demonstrated ability to partner with senior leadership and operational teams to drive business outcomes
• Strong analytical skills, with the ability to interpret complex data and translate insights into actionable recommendations
• High emotional intelligence, with a proven ability to build partnerships and hold leaders accountable in a collaborative manner
• Exceptional communication skills, both written and verbal, with the ability to present complex financial information to non-financial stakeholders

The above qualifications, knowledge, experience, and/or background are expected but not required for this role.   

The base salary range for this position is $190,000 - $230,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2024. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Job Description Acknowledgment

This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position.  Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time.  I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.