Senior Director, Business Process Automation and Technology Augmentation

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. 

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. 

See what life is about at BCD M&E at bcdme.com/careers

Senior Director, Business Process Automation and Technology Augmentation

We are seeking a highly skilled and experienced Senior Director of Business Process Automation and Technology Augmentation with a strong operational background to join our team. In this role, you will be responsible for championing and driving business process automation and technology augmentation initiatives across our global company through the use of robotic process automation and generative AI. You will collaborate with cross-functional teams to identify areas for enhancement, develop innovative strategies, and deploy solutions that drive creativity, efficiency and engagement.

As a Senior Director, Business Process Automation and Technology Augmentation you will:

• Lead the development and execution of the company's business process automation and technology augmentation strategy through robotic process automation and generative AI.
• Champion the adoption of business process automation across the organization, driving awareness, understanding, and excitement.
• Identify opportunities for process automation and technology augmentation by analyzing existing processes, workflows, systems, and data.
• Monitor and evaluate the effectiveness of automation initiatives, making data driven decisions to optimize efficiency.
• Manage and prioritize multiple projects, ensuring timely delivery and successful implementation.

You’re good at:

• Proficient in automation tools and technologies (e.g., RPA, AI, ML).
• Strong analytical and problem-solving abilities.
• Excellent leadership and team management skills. This is a leadership position overseeing a growing team.
• Ability to think strategically, execute methodically, and anticipate future trends.
• Adapting to change and working well under deadlines, while efficiently managing competing priorities

You also have:

• Strong operational background and experience working on a global team. This role will be involved in global projects that will make impact to our team members all over the world.
• Passion for innovation and a knack for making complex concepts accessible and exciting.
• Outstanding communication and skills including cross-cultural communication skills.
• Ability and desire to work with global teams and in global time zones.
• A strong passion for technology and a natural curiosity to constantly explore and learn about new advancements in the field.

You should know:

• This is a US-based, Virtual position that works with teams across the globe. Flexibility with your schedule for calls with team members in located in different time zones is important for this position.
• Apply with your resume  to be considered for this role

THE PERKS

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
 

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Senior Director, Business Process Automation and Technology Augmentation  is between $110,000 - $175,000 The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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