Senior Director, Business Operations & Strategy

Our mission: to eliminate every barrier to mental health. 

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond. 

Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.

Reporting to the Chief of Staff, this role will be responsible for strategically tackling the highest leverage business problems at any time. This function ensures the company delivers on organizational objectives in not only an efficient manner but with breakthrough results. As the Senior Director of BizOps & Strategy, you are an adaptable and driven leader who will help our team set the right strategy and process, as well as drive critical cross-functional efforts.

What you’ll be doing: 

• Leveraging data-driven insights and business intelligence from all parts of the business to help senior leadership and business owners make important decisions 
• Parachuting into any problem area, digging in, and fixing it 
• Helping build and drive processes by developing plans on how to best use resources including people, technology, capital and creating organizational structures, processes, and tools to achieve, measure and optimize outcomes
• Communicating and collaborating with various stakeholders to align and mobilize teams on the most critical company objectives and opportunities 
• Continuously stay abreast of external trends, benchmarking, and best-in-class business practices to implement strategy, sustainable solutions. 

What success looks like in this role: 

• On-time launch of a new product or process
• Market research and strategy recommendation within a certain time frame
• Manage projects to growth and sustainability company-level KPI targets

What we expect from you: 

• 8+ years experience, with experience in consulting, investment banking, or corporate strategy required; top tier consulting firm experience strongly preferred. 
• 1 - 2 years …