Senior Digital Project Manager

SketchDeck is building the model for the next generation of creative agencies. Through a combination of technology, partnership, and a global talent community, SketchDeck gives marketers access to quality creative on demand. We work with clients from startups to well-known enterprise brands such as Dropbox, Rémy Cointreau, and Asana.

At SketchDeck, our global community is united by our values. Together we commit to:  

• Work as a team
• Push boundaries 
• Act with humility 
• Take ownership
• Have heart

As a remote-first company, these core values serve as the operating principles for our daily behaviors. They are more to us than a few feel-good mantras. Being a SketchDecker means you hold yourself and others accountable for preserving and progressing our culture. 

As a Senior Digital Project Manager, you will lead the delivery of high-quality design and digital projects that exceed client expectations. You’ll be at the center of client communications, project planning, and team collaboration to ensure timelines, budgets, and quality goals are met. Your role is critical in fostering trust with clients, supporting the creative team, and driving profitable project outcomes. You will report to the Head of Digital.

Senior PMs at SketchDeck are responsible for a client's complete experience working with SketchDeck. Your goals are:

1. Deliver high-quality projects that exceed client expectations and meet profitability goals. 
2. Nurture, retain, and grow your client relationships, including regular account check-ins to identify project opportunities
3. Build & manage a motivated team that can meet client expectations with regard to design and product types. Ensure ability to scale and keep up with growth as needed.
4. As a senior team member, mentor, collaborate and improve things around you.
5. Manage complex projects and programs, including recurring membership accounts ($5K–$50K/month with individual projects averaging ~$2K), premium creative and digital campaigns ($25K–$100K+), and ad hoc initiatives, overseeing $1M+ in account and project revenue annually.

Role & Responsibilities

• Deliver high-quality design and digital projects that meet and exceed client expectations:
• Discuss upcoming projects with clients: define budgets/timelines, discuss creative expectations, and educate on processes and the SketchDeck platform to ensure smooth project delivery
• Review incoming projects, ensure brief and scope are clear for project success and adherence to budgetary goals
• Partner with Design Directors and team members to provide strategic input on creative scoping and direction, ensuring alignment with client objectives
• Manage project …