Senior DevOps Engineer

SailPoint is the leader in identity security for cloud enterprises. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.    

As a Senior DevOps Engineer you will be embedded within the Non-Employee Risk Management team to build and maintain resilient, secure and efficient SaaS applications. You will work closely with Software Engineers and DevOps Engineers alike. You will take on the role of subject matter expert of DevOps within your application team(s). You will report directly to the Manager, NERM DevOPs on the Non-Employee Risk Management product team.  

Due to FedRAMP requirements, candidates for this role will need to be a US citizen residing on US soil.

This is a remote position, but we have a preference for candidates located in Pacific Standard Time.

What you will make happen:  

• Partner with the Non-Employee Risk Management Application Teams to build and maintain resilient, secure, and efficient SaaS (software as a service) applications that meet established SLAs (service level agreements) 
• Automate deployment, monitoring, management, and incident response   
• Monitor site stability and performance and troubleshoot service issues  
• Automate the scaling infrastructure to meet rapidly increasing demand  
• Manage cross-functional requirements working with Engineering, Product, and Centralized DevOps teams to maintain core platform standards while supporting rapid service development. 
• Collaborate with developers to bring new features and services into production 
• Develop and improve operational practices and procedures   
• Proactively meet standards for information security and compliance, such as FedRAMP, ISO27001, SOC1, SOC2, IRAP, C5, etc. 
• Must be willing to be part of an on-call rotation 
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplifts
• Balance feature development speed and reliability with well-defined service-level objectives

Background & Experience:  

• 5+ years of experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider   
• 5+ years of experience with cloud infrastructure environments; AWS strongly preferred 
• Release automation (GitHub Actions preferred) with CI/CD pipelines   
• Linux administration, and Linux debugging experience , RHCE or similar desired  
• Experience using programming languages (Python, Ruby on Rails) to manage cloud environments at scale   
• Experience in the following: MongoDB, SQL, HashiStack, Kafka, Redis
• Strong understanding of system and networking concepts and troubleshooting techniques   
• Ability to operate in an agile environment that is rapidly evolving
• Have excellent communication skills- English fluency of C1 or higher preferred 
• Bachelor's degree in computer science or other technical discipline, or equivalent experience is preferred, but not required.

Learn more about NERM here. 

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):

Base salaries for employees based in other locations are competitive for the employee’s home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.