Senior Design Manager - Developer Product Group - Remote US

POS-13759

About You:

You’re looking to join a customer and product focused company where you’ll support a team of passionate individuals as you deliver the best product possible to help a mission driven organization Grow Better. You’re seeking an opportunity where you’ll:

• Have a “seat at the table” from Day 1. Your partners and peers know what you do, greatly value it, and expect you to have strong opinions.
• Co-own a significant part of the product with your partners and you’ll all have the autonomy you need to drive its strategy and vision.
• Be building a critical product and team within a scaling organization - we don’t have all the answers and we’re counting on you to help explore the right problems 
• Be able to work where and how you work best: at home, the office, or any mix of both

About the area you’d be working on:  

Our Developer Product Group is pioneering the future of our HubSpot customer platform, empowering external developers to create groundbreaking integrations and custom solutions. We're building a robust ecosystem that extends our product's capabilities and fosters a thriving community of developers.

In this role you’ll get to:

• Lead the UX Vision: Define and drive the user experience strategy for the developer platform, ensuring a seamless, intuitive, and delightful experience for developers of all levels.
• Champion UI Craft Excellence: Set a high bar for UI design and interaction patterns, ensuring a visually appealing and engaging platform that inspires developers.
• Manage the UX Team: Lead, mentor, and motivate a team of UX designers and researchers dedicated to crafting exceptional developer experiences.
• Drive User-Centered Design: Embed user research and testing throughout the design process, ensuring the platform evolves with the needs of developers.
• Orchestrate End-to-End Developer Journeys: Map and optimize the complete developer experience, from onboarding to integration deployment, ensuring a smooth and successful path.
• Collaborate Cross-Functionally: Partner closely with product managers, engineers, and developer advocates to define requirements, prioritize features, and guarantee flawless execution.
• Pioneer Future-Looking Concepts: Explore and experiment with emerging technologies and design trends to envision the next generation of developer experiences.
• Advocate for Developers: Be the voice of the developer within the organization, championing their needs and ensuring they are met.
• Drive design consistency and scalability: You’ll establish design systems and guidelines that ensure consistency and scalability across the developer platform experience.
• Measure and Iterate: Define key metrics for developer experience success and leverage data to drive continuous improvement.

We are looking for people who have:

• Proven UX Leadership: Proven experience leading UX teams, within a developer platform or enterprise software environment.
• A keen eye for detail and design aesthetics: A Senior UX Manager should possess a discerning eye for visual design, typography, layout, and overall aesthetics, ensuring that the developer platform is not only functional but also visually appealing and engaging.
• Proficiency in design tools and prototyping: While they may not be actively designing, they should be familiar with industry-standard design and prototyping tools to effectively review and provide feedback on the team's work.
• Deep UX Expertise: A strong foundation in user-centered design principles and methodologies, with a passion for exceptional UI craft.
• A passion for Developers: A genuine interest in understanding and advocating for the needs of developers. Like Balmer, maybe.
• Technical Fluency: The ability to communicate effectively with engineers and comprehend the technical constraints of the platform.
• A visionary Mindset: The ability to envision and articulate future-looking concepts that inspire and motivate teams.
• Excellent Communication Skills: The ability to express complex ideas clearly and persuasively to diverse audiences.
• A data-Driven Mindset: Experience using data to inform design decisions and measure success.
• Adaptability: Thrives in a fast-paced, ever-evolving environment.
• A leader who shares our HEART values and practices growth mindset

This role might not be a fit for you if:

• You’ve never managed a team of Designers
• You’re not comfortable critiquing the work of others
• You tend to build in silos, then share more broadly
• You’ve never had Developers as a persona

About UX at HubSpot

Our UX team is a passionate and diverse group of ~300 product designers, content designers, researchers, and design ops folks globally who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. We design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.

We involve our customers in every step of our development process. We strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too.

Want to know more about product design at HubSpot?

• The possibilities of “and” — prioritizing usability alongside feature growth
• By the people, for the people: keeping your design system evergreen
• See all HubSpot UX blog posts

One more thing you should know…

There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem “standard”—and that’s okay! We really value people who bring unique perspectives and add new knowledge to our team.

You might not feel like you “check all the boxes” as you read this job post, but we hope you’ll apply anyway because we’ll take great care in working with you. 🧡

Cash compensation range: 200000-320000 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

About You:

You’re looking to join a customer and product focused company where you’ll support a team of passionate individuals as you deliver the best product possible to help a mission driven organization Grow Better. You’re seeking an opportunity where you’ll:

• Have a “seat at the table” from Day 1. Your partners and peers know what you do, greatly value it, and expect you to have strong opinions.
• Co-own a significant part of the product with your partners and you’ll all have the autonomy you need to drive its strategy and vision.
• Be building a critical product and team within a scaling organization - we don’t have all the answers and we’re counting on you to help explore the right problems 
• Be able to work where and how you work best: at home, the office, or any mix of both

About the area you’d be working on:  

Our Developer Product Group is pioneering the future of our HubSpot customer platform, empowering external developers to create groundbreaking integrations and custom solutions. We're building a robust ecosystem that extends our product's capabilities and fosters a thriving community of developers.

In this role you’ll get to:

• Lead the UX Vision: Define and drive the user experience strategy for the developer platform, ensuring a seamless, intuitive, and delightful experience for developers of all levels.
• Champion UI Craft Excellence: Set a high bar for UI design and interaction patterns, ensuring a visually appealing and engaging platform that inspires developers.
• Manage the UX Team: Lead, mentor, and motivate a team of UX designers and researchers dedicated to crafting exceptional developer experiences.
• Drive User-Centered Design: Embed user research and testing throughout the design process, ensuring the platform evolves with the needs of developers.
• Orchestrate End-to-End Developer Journeys: Map and optimize the complete developer experience, from onboarding to integration deployment, ensuring a smooth and successful path.
• Collaborate Cross-Functionally: Partner closely with product managers, engineers, and developer advocates to define requirements, prioritize features, and guarantee flawless execution.
• Pioneer Future-Looking Concepts: Explore and experiment with emerging technologies and design trends to envision the next generation of developer experiences.
• Advocate for Developers: Be the voice of the developer within the organization, championing their needs and ensuring they are met.
• Drive design consistency and scalability: You’ll establish design systems and guidelines that ensure consistency and scalability across the developer platform experience.
• Measure and Iterate: Define key metrics for developer experience success and leverage data to drive continuous improvement.

We are looking for people who have:

• Proven UX Leadership: Proven experience leading UX teams, within a developer platform or enterprise software environment.
• A keen eye for detail and design aesthetics: A Senior UX Manager should possess a discerning eye for visual design, typography, layout, and overall aesthetics, ensuring that the developer platform is not only functional but also visually appealing and engaging.
• Proficiency in design tools and prototyping: While they may not be actively designing, they should be familiar with industry-standard design and prototyping tools to effectively review and provide feedback on the team's work.
• Deep UX Expertise: A strong foundation in user-centered design principles and methodologies, with a passion for exceptional UI craft.
• A passion for Developers: A genuine interest in understanding and advocating for the needs of developers. Like Balmer, maybe.
• Technical Fluency: The ability to communicate effectively with engineers and comprehend the technical constraints of the platform.
• A visionary Mindset: The ability to envision and articulate future-looking concepts that inspire and motivate teams.
• Excellent Communication Skills: The ability to express complex ideas clearly and persuasively to diverse audiences.
• A data-Driven Mindset: Experience using data to inform design decisions and measure success.
• Adaptability: Thrives in a fast-paced, ever-evolving environment.
• A leader who shares our HEART values and practices growth mindset

This role might not be a fit for you if:

• You’ve never managed a team of Designers
• You’re not comfortable critiquing the work of others
• You tend to build in silos, then share more broadly
• You’ve never had Developers as a persona

About UX at HubSpot

Our UX team is a passionate and diverse group of ~300 product designers, content designers, researchers, and design ops folks globally who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. We design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.

We involve our customers in every step of our development process. We strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too.

Want to know more about product design at HubSpot?

• The possibilities of “and” — prioritizing usability alongside feature growth
• By the people, for the people: keeping your design system evergreen
• See all HubSpot UX blog posts

One more thing you should know…

There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem “standard”—and that’s okay! We really value people who bring unique perspectives and add new knowledge to our team.

You might not feel like you “check all the boxes” as you read this job post, but we hope you’ll apply anyway because we’ll take great care in working with you. 🧡

Cash compensation range: 200000-320000 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. 

If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. 

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information. 

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