Senior Data UX Analyst

Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. 

We are hiring a Senior Data UX Analyst to work on a pivotal Federal program that is making a positive impact on millions of Americans' daily lives. 

What you'll be doing:

• Develop and maintain a robust framework for collecting, analyzing, and reporting on UX metrics, including user satisfaction, product engagement/usage metrics, product adoption rates, external data sets, task success rates, and usability issues.
• Develop and maintain client-facing MS PowerBI reports providing end-user high-level statistics by feature
• Conduct in-depth, data-based analyses of user behavior to identify opportunities for enhancing the user experience.
• Analyze engagement data to provide valuable insights into Veteran preferences and behavior, informing data-driven decision making.
• Conduct data modeling, creating relationships between tables, setting up data hierarchies, and using Data Analysis Expressions (DAX) for calculations using a variety of data sources
• Work closely with UX designers to conduct user research, such as surveys, interviews, and usability testing, to gather qualitative insights and validate design decisions.
• Synthesize findings from qualitative and quantitative research to generate actionable recommendations for improving product usability and satisfaction.
• Partner with product managers and UX designers to conduct cross-functional workshops and brainstorming sessions to ideate and prioritize features that address user needs and pain points.
• Collaborate with stakeholders to define key performance indicators (KPIs) and establish benchmarks for measuring the effectiveness of UX improvements.
• Stay updated on emerging trends and best practices in data analytics, UX design, and healthcare technology, and share knowledge with the team through presentations and training sessions.

What you’ll bring:

• Bachelor's degree in a relevant field (e.g., Computer Science, Statistics, Human-Computer Interaction) required.
• 8+ years of experience in data analysis, with a focus on UX research and visualization.
• Proficiency in tools such as PowerBI, DataDog, SQL, and Excel for data manipulation and analysis.
• Familiarity with cloud platforms like AWS for integrating and analyzing large scale data
• Experience designing intuitive and interactive dashboards and reports using various visual …