Senior Data Analyst: Provider Operations

Our mission: to eliminate every barrier to mental health. 

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond. 

Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.

The data team at Spring includes a number of embedded analysts who are the analytics experts within cross functional teams. We’re looking to expand this team, adding an embedded analyst to our provider operations team. The provider operations team is critical to building and maintaining the network of providers that provide care to our members every day. In this role you’ll help build out the data pipelines, tools, and reports that enable this team to optimize how we build and maintain the strongest network of providers possible, and grow the effectiveness of the providers already in our network.

What you’ll be doing: 

• Working with the provider operations team to understand and scope their needs, identifying requirements and what good looks like
• Diving into different data sources, quickly building expertise on what is and isn’t possible, and developing creative solutions based on your stakeholder’s needs and what we can offer
• Delivering analyses and dashboards to stakeholders that help them make the right decisions about how to move our business forward
• Collaborating with the core business intelligence and data engineering teams to revise or build new dbt pipelines to get the data you need
• Developing a deep understanding of our products and operations, and how they tie into Spring Health’s business context
• Prioritizing inbound requests, using business context and collaboration with stakeholders to determine the order in which to approach problems

What success looks like in this role:

• Reduce the amount of time teams spend manually …