Senior CRM Strategy Manager - Remote (US)

ABOUT CORDIAL

We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. Today, brands like PacSun, Revolve, Abercrombie & Fitch, Realtor.com, L.L. Bean and Forbes rely on Cordial to drive revenue growth by sending a better message.

We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do business: with transparency, collaboration, and trust. We're building a passionate team of individuals willing to learn, grow, and be thoughtfully challenged on a daily basis to continuously improve our product, company, and culture every single day.

OUR VALUES

• Communicate better than the rest
• Tenacious about the client and the problems we solve for them
• We’re owners and we act like it
• Be Cordial

POSITION SUMMARY

We are seeking an experienced Sr. CRM Strategy Manager to join our team. In this role, you will play a crucial part in enhancing our clients' retention marketing programs, focusing on email, SMS, and in-app push strategies. The successful candidate will possess exceptional analytical skills, a deep understanding of customer lifecycle management, and a proven track record of driving engagement, demand and file heath.

YOU WILL

• Meet with clients to understand their business objectives, marketing goals as well as their existing marketing strategies and make strategic recommendations.
• Conduct thorough analyses of clients' …