Senior Contributor Success Fullstack Engineer

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

Contributor Success Fullstack Engineers work on laying down an efficiency foundation for our community members to contribute to GitLab.

What You’ll Do  

• Drive GitLab’s contribution efficiency efforts and results.
• Own one or more Engineering Contributor Success project plans.
• Coach and lead cohorts of community contributors.
• Give orientation to newly formed community contributor cohorts
• Provide guidance to community contributors on technical and non-technical aspects.
• Track contributions from community contributor cohorts and drive them to completion.
• Propose efficient metrics for tracking community efficiency.
• Nominate impactful community contributors, cohorts and contribution for recognition.
• Be a permanent member of GitLab MR Coaches.
• Be proficient at one or more MR Coach specialty (Development, Test, Documentation and etc).
• Drive Contributor Success team stand-up and agile processes.
• Advocate prioritization of improvements backlog based on feedback from our community.
• Participate in GitLab’s overall Contributor Success events and processes.
• Travel to customers for training purposes.

What You’ll Bring 

• Self-motivated and self-managing, with excellent organizational skills and eyes for quality.
• Share our values, and work in accordance with those values.
• Fluent in using GitLab
• 5 years or more developing in Ruby and Javascript
• Extensive experience using Git and source control
• Extensive experience with the Open Source community
• Track record of contributing to well-known Open Source projects
• Track record of customer interactions
• Computer science education or equivalent experience
• Proficiency in the English language, with excellent written and oral communication skills.
• You share our values, and work in accordance with those values

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single …