FreshRemote.Work

Senior Consultant, Data & Insights

United States (Remote)

The Company Serving the People Who Serve the PeopleĀ 
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.Ā Ā 
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serveā€”driving meaningful change for communities around the globe. Want to know more? See more of what we do here.Ā Ā 
The Granicus Experience Group (GXG) is Granicusā€™ in-house digital agency, a cross-functional team of strategists, analysts, communicators, and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes. GXG is a fast-growing agency at a high-growth tech company, seeking a Senior Data & Insights Consultant to operationalize, analyze and measure performance of outreach within strategic digital communications programs and analyze data to inform decisions, and leading large-scale or program-level projects for clients. The ideal candidate will have expertise in reporting on multi-channel outreach and conveying actionable insights and optimization recommendations in a cohesive, customer-friendly manner. Our Senior Data & Insights Consultants digest and analyze data and derive insights, which they build into custom reports and dashboard visualizations, to convey a narrative in line with our customersā€™ digital communications goals and priorities, applying intuition and experience to lead to actionable recommendations. Strong candidates are highly strategic, very comfortable with numbers, and able to communicate the narrative that the numbers are showing effectively and calmly, even under ā€¦
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Job Profile

Regions

North America

Countries

United States

Benefits/Perks

Potential base salary Remote-first company

Tasks
  • Analyze data
  • Building, implementing, and maintaining technology
  • Collaborate with teams
  • Create reports
  • Driving meaningful change for communities
  • Lead projects
  • Provide insights
Skills

Communication Communications CRM Customer Experience Data analysis Design Thinking Digital Communications Marketing Multi-Channel Outreach Project Management Reporting Sales Strategic Insights

Experience

5 years

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9