Senior Compliance Specialist: Customer Security Assurance

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the Manager, IT & Compliance, the Senior Compliance Specialist in the role of Customer Security Assurance will assist with all matters relating to the Customer Security Assurance Program as well as supporting the overall Information Security compliance

What You’ll Be Doing: 

Primarily lead your assigned IT Compliance Program as outlined below, but not limited to the following 

• Develop, execute, and enhance the existing Customer Security Assurance Program and serve as the primary point of contact to triage and respond to client intake requests related to data privacy and security
• Assist with scheduling, delivery, and follow-ups with existing and prospective customers to ensure risk questionnaires and other risk assessments are completed in a timely manner
• Provide guidance and support to internal teams on customer-specific compliance requirements and best practices
• Prepare and deliver comprehensive compliance reports and documentation to customers as required.
• Provide timely updates and escalations to leadership. 
• Use, manage and maintain the GRC tool for effective compliance initiatives and activities
• Perform internal information security risk assessments, document control deficiencies, and develop …