Senior Compliance Claims Auditor

We all depend on healthcare throughout our lifetimes, for ourselves, and our families and friends, but it is notoriously difficult to navigate and understand. As an industry that comprises 20% of the US economy we think healthcare should work better for all of us. At Collective Health we believe it’s time for a new day in healthcare where as members we are informed and empowered to make the right care choices when the decisions are urgent and critical. 

The Compliance Claims Auditor’s  primary focus will be supporting the Company’s internal compliance operations by developing and strengthening Collective Health’s claims compliance program.  If you are a compliance professional excited about helping build and operate a broad range of corporate and healthcare compliance functions at a mission-driven, healthcare technology company, then this role is for you! You will work on assuring the accuracy of claims processing performed by Collective Health. You will build relationships across all parts of the business and drive cross-functional initiatives to continuously improve our compliance program and support of the Collective Health compliance team. This role reports the Senior Manager of Compliance,  and works cross-functionally with various internal teams. The Compliance Team is responsible for providing oversight over the claims processing systems and procedures at Collective Health, and serving as a thought and innovation partner to business and corporate functions as they implement new initiatives. 

What you'll do:

• Audit medical claims received from providers for adjudication accuracy.  This includes both professional and institutional claims of all types.  
• Manage internal and external audits. 
• Provide timely input on compliance-related issues and guidance requests
• Assist with compliance risk assessments and audit readiness
• Assist with new compliance regulation implementation related to claims accuracy. 
• Collaborate with team members to identify and mitigate compliance risk for claims. 
• Work closely with Collective Health attorneys to receive and coordinate legal guidance needed to operationalize important initiatives and requirements

To be successful in this role, you'll need:

• Bachelor’s degree or equivalency required, preferably in a business, technology or healthcare field
• At least 5 years of experience auditing medical claims.  
• Coding credential is required. 
  • Preferred AHIMA CCS.
  • Required either CPC, CPC-A, RHIT, or CCS. 
• Broad experience and knowledge of coding and reimbursement systems (MS-DRGs, PPS Systems, bundled payments, OPPS, value based care, FFS). 
• Broad experience and knowledge of healthcare and healthcare business practices and principles. 
• Broad experience and knowledge of third-party payer practices, including precertification, timely filing, claims processing, coverage, and payer rules.  
• Broad experience and knowledge of healthcare claims data and analytics, 
• Knowledge and applicable understanding of federal laws related to ERISA group health plans. 
• Knowledge of the 5010 data standards, along with practical understanding of EDI transmission files (835/837, 270/271, etc.)  
• Knowledge and applicable understanding of subrogation, coordination of benefits, and claims hierarchy standards. 
• Knowledge and applicable understanding of state and federal laws which apply to claims processing for group health plans, such as the No Surprises Act, ACA Preventive Health Provisions, parity laws, etc. 
• Experience developing or enhancing a compliance program is desired
• A CHC certification is preferable
• Proven ability to build relationships and to collaborate effectively with a broad range of stakeholders and departments to drive compliance-friendly and business-friendly outcomes
• Strong organizational and project management skills with demonstrated attention to detail
• Proficiency with technology tools, including Google Drive, Sheets, Docs, Box, Smartsheet, Looker, and Slack
• Critical thinking and decision making skills, with the ability to quickly determine issues that need escalation
• Excellent written and verbal communication skills (including presentations) and the ability to drive execution in a team environment

Pay Transparency Statement 

This job can be performed from our Lehi, UT, or Plano, TX, office with the expectation of being in office at least two weekdays per week, or hired for remote work in the following states: CA, CO, CT, FL, GA, IL, MA, MI, MN, NJ, NY, NC, OH, OR, TN, TX, UT, or WA. #LI-remote

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.

Lehi, UT Pay Range$104,500—$130,000 USDRemote Pay Range$89,000—$142,500 USDPlano, TX Pay Range$114,000—$142,500 USD

About Collective Health

Collective Health is the leading health benefits platform that brings together medical, dental, vision, pharmacy, and program partners into an integrated solution that better enables employees and their families to understand, navigate, and pay for healthcare. By reducing the administrative lift of delivering health benefits, providing an intuitive member experience, and helping control costs and improve outcomes, the company guides employees toward healthier lives and companies toward healthier bottom lines.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.

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