Senior Communications Manager

About Juniper Square

Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. 

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have a physical office in San Francisco, New York City, and Bangalore for employees who prefer to work in an office some or all of the time.

About your role

Come join us and help build out our first-ever Communications & Public Relations function for Juniper Square! We have a lot of big stories to tell, and we need a super strategic, thoughtful, articulate, scrappy individual to help us imagine, develop, and evangelize these stories - externally to media, analysts, customers, prospects, and partners…but also internally to your cross-functional peers across the organization.

Reporting to the Head of Corporate Marketing, you will craft an integrated Communications and Public Relations strategy that helps Juniper Square accelerate into its next phase of growth. You are someone who thrives in ambiguity, loves to build from the ground up, and is entrepreneurially-minded yet also collaborative and collegial. You know what best-in-class B2B SaaS Comms & PR looks like, and you’re not afraid to question others, to poke holes in ideas, and to advocate for your work.

What you’ll do

• Build and develop the global public relations and communications strategy, operation, and execution for Juniper Square

• Develop and execute comprehensive communication strategies that align with our business objectives and brand voice, working with individuals, teams, and partners across multiple geographies and markets

• Source public relations agency support, including owning the RFP process, vendor evaluation, selection, and agency management

• Create and manage content for press releases, blogs, newsletters, and social media to effectively communicate our value proposition and key messages

• Equip sales, customer success, marketing, and other internal functions with messaging around external public relations wins, stories, and strategies to ensure consistent messaging across all channels

• Create, nurture, and manage positive relationships with industry analysts and thought leaders, serving as a key, centralized contact point and connector, including commissioning analyst research reports and conducting analyst briefings

• Build and maintain relationships with media outlets and industry influencers to exponentiate our brand visibility

• Identify target industry awards, rankings, and lists, manage submission collateral and process, and amplify wins with media partners

• Identify and secure public speaking opportunities and interviews for executives across the Juniper Square organization, and provide media training to ensure readiness

• Monitor industry trends and competitor communications to identify opportunities for thought leadership and engagement

• Analyze communication metrics and adapt strategies based on data-driven insights

• Manage, support, and guide PR agency partners as crisis communications needs arise and provide strategic counsel to leadership as needed.

Qualifications

• Bachelor’s degree in Communications, Marketing, Public Relations, or a related field

• 8+ years of experience in communications or public relations in-house at a fast-paced B2B SaaS organization

• Experience in financial services, fintech, and/or commercial real estate is preferred, but not required

• Proven ability to create compelling and engaging content across various platforms and formats

• Strong understanding of media relations and experience working with both broad business (e.g., Tech Crunch, Entrepreneur, Bloomberg) and financial services and commercial real estate industry (e.g., Venture Beat, The Real Deal, PEI)  journalists and analysts, with existing relationships for both use cases

• Excellent written and verbal communication skills, with a keen eye for detail and ability to manage up to executive leadership and to manage highly sensitive information with complete discretion

• Exhibits sound judgment, with a track record of engaging, building trust with, and presenting to senior executives. Can work independently and as a collaborative team member.

• Ability to work independently while also thriving in a collaborative, agile environment

• Creative problem solver with a scrappy mindset and a solutions-oriented, proactive approach to problem-solving

• Familiarity with digital marketing, channels, sponsored content, and social media strategies

Compensation

Compensation for this position includes a base salary, bonus, equity, and a variety of benefits. The U.S. base salary is $155,000 to $180,000 USD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, location, and local minimum pay requirements, as applicable.

Benefits include:

• Health, dental, and vision care for you and your family

• Life insurance

• Mental wellness coverage

• Fertility and growing family support

• Flex Time Off in addition to company-paid holidays

• Paid family leave, medical leave, and bereavement leave policies

• Retirement saving plans

• Allowance to customize your work and technology setup at home

• Annual professional development stipend

Your recruiter can provide additional details about compensation and benefits.

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