Senior Care Manager - Social Worker
Remote-WA, United States
You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.
- Assess the member's current health status, resource utilization, past and present treatment plan and services, prognosis, short and long term goals, treatment and provider options.
- Utilize knowledge, experience and discretionary judgment to develop plan of care based upon assessment with specific objectives, goals and interventions designed to meet member's needs and promote desired outcomes
- Coordinate services between Primary Care Physician (PCP), specialists, medical providers, and non-medical staff as necessary to meet the complete medical socio economic needs of clients
- Provide patient and provider education
- Facilitate member access to community based services
- Monitor referrals made to community based organizations, medical care and other services to support the members’ overall care management plan
- Actively participate in integrated team care management rounds
- Identify related risk management quality concerns and report these scenarios to the appropriate resources
- Enter and maintain assessments, authorizations, and pertinent clinical information into various medical management systems
- Direct care to participating network providers
- Perform duties independently, demonstrating advanced understanding of complex care management principles.
- Participate in case management committees and work on special projects related to case management as needed
- Case load will reflect heavier weighting of complex cases than Care Manager II, commensurate with experience
- Serve as a subject matter expert for questions or issues for other Care Managers, Program Specialist and Program Coordinators
- Audit case reviews to ensure compliance with case management policies and procedures and NCQA requirements
- Assist with the development of case management workflows, policies, and procedures
- Provide oversight to and assist with training of other case management staff
- Performs other duties as assigned
- Complies with all policies and standards
This role is only open to candidates locates and licensed in WA.
Education/Experience: Bachelor’s degree in Social Work. 2+ years of social work experience in an acute care or community setting and 3+ years of case management experience in a managed care setting. Experience with government sponsored managed care programs.
Licenses/Certifications: Current state’s LMSW, LCSW or LMFT license. URAC Recognized Care Management Certification must be obtained within 6 months of hire.
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Job Profile
Holidays Must be located and licensed in WA
Benefits/Perks401(k) Competitive benefits Competitive pay Comprehensive benefits Comprehensive benefits package Flexible approach Flexible work schedules Health insurance Holidays Paid Time Off Stock purchase Stock purchase plans Tuition reimbursement Workplace flexibility
Tasks- Assess health status
- Assist with training
- Audit case reviews
- Compliance
- Coordinate services
- Ensure compliance
- Monitor referrals
- Provide education
- Train staff
Access Acute care Assessment Audit Benefits Care management Case Management Clinical Clinical Information Clinical information systems Community services Complex Care Management Compliance Continuum of care Education Flexibility Health Insurance Health Services Insurance Managed Care Management Medical management NCQA Network Patient Education Procedures Provider education Referrals Risk Management Social Work Training URAC Utilization
Experience5 years
EducationAS Bachelor's degree Bachelor’s Degree in Social Work Degree in Social Work Education Insurance Management Social Work
CertificationsLCSW Licensed in WA LMFT LMSW URAC care management certification
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9